Scheduling Clerk-patient Support Services - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Position:
Scheduling Clerk

Department:
Patient Support Services - Customer Support and Transportation

Posting ID:

Role Level:
Admin Clerical (AC03-$21.86-$27.29)

Status:
Permanent Full-Time

Site:
Credit Valley Hospital

Hours of Work/Shifts:
including weekends

Posted:
August 17, 2023

Internal Deadline:
August 24, 2023

-
The location of any vacancy/position may be changed or reassigned as per operational needs.
Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, and the Reactivation Center at Humber.

Trillium Health Partners serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities and is a teaching hospital affiliated with the University of Toronto.

Our Mission
:
A New Kind of Health Care for a Healthier Community

Our Values
:
Compassion, Excellence, Courage

Our Goals
:
Quality, Access, Sustainability

Our Enablers
:
People, Education, Innovation, Research

Key Qualifications:

Secondary school graduate, and Business/Office Admin education preferred
Minimum two year relevant experience in payroll and scheduling in a unionized environment preferred
Demonstrated customer service and communication skills, handling sensitive issues and problem solving with tact and diplomacy
Excellent computer skills (Microsoft Word, Excel, Internet and Meditech)
Excellent analytical and leadership skills required
Ability to prioritize and handle multiple demands in a fast paced environment
Proven organizational and team work skills
Demonstrated good work and attendance record required
Knowledge of payroll systems and scheduling practices required
Knowledge of scheduling software's is an asset

Position Summary:

Maintain staffing operations throughout the department
Obtain daily staff requests and fill them efficiently
Process employee vacation requests
Secure coverage for vacancy shifts
Uphold accurate system for tracking staff over a variety of shifts
Monitor the equalization of hours of employees as per Collect Agreement
Coordinate with Team Leaders on new staff onboarding and training schedule
Track a document all staff training
Carry out payroll functions for large Corporate Services groups
Work with Team Leaders and Managers verify payroll accuracy
Create a six week schedule for all Corporate Services groups
Answering phone calls from outside and within hospital
Provide frontline service to all customers, follows up on task completion and customer requests
Prints and collates various reports, inputs schedules and makes changes to schedules and rosters
Any other tasks as assigned
Where these factors are relatively equal seniority shall govern providing the successful applicant._
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation._
All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act._
Trillium Health Partners is identified under the French Language Services Act._

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