Learning Operations - Vancouver, British Columbia
2 days ago

Job summary
We are looking for a Learning & AI Operations Analyst to join our Customer Education team.Responsibilities
- Managing the day-to-day operations and long-term optimizations of Customer Education business systems including Learning Management Systems (LMS), Content Management Systems (CMS), webinar platforms, certification solutions, and project management tools.
- Leading initiatives to centralize training data in Clio's systems of record to measure Customer Education's impact on churn, support ticket deflection, and revenue growth.
Job description
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