Service Pricing Manager - Regina, Canada - Brandt

Brandt
Brandt
Verified Company
Regina, Canada

4 weeks ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Brandt is currently seeking a Service Pricing Manager for our Customer Support Centre in Regina, SK.


As Brandt continues to grow and expand into new product lines and models, the importance of maintaining service times is an important metric to drive business and become efficient.

Efficiency leads to faster quote processing, more billable service time, increased technician productivity and program development.

A Brandt Service Pricing Manager will help drive these efficiencies for all Brandt product lines and develop and implement programs that drives business across all divisions.


Duties & Responsibilities:


  • Build develop and manage a team of analysists and program developers to manage service time creation and service programs across all Brandt's product portfolio
  • Work closely with all departments on new product launches and identify priority for service time creation and promotional opportunities across all industries
  • Take part in all required phases of the Brandt Service Times (BST) Process, including but not limited to:
  • Research
  • Planning
  • Analysis
  • Product Launch
  • Review
  • Develop and implement service quoting strategies and opportunities for service marketing, machine relife and preventative maintenance and repair agreements
  • Identify service efficiency opportunities that help make service process, PDI and service programs more efficient.
  • Plan and communicate with the BST analysts and program developers to prioritize BST and program creation.
  • Review
and develop proper quoting process for BST using internal business systems

  • Continuously review and refine opportunities for BST usage and program creation using a team of analysts and developers
  • Provide recommendations to drive continuous improvement in service and FleetWise department
  • Attend all required meetings for BST Process, including Key Stakeholder Meetings
  • Other duties as assigned

Required Skills:

Required Experience

  • Past management experience in building and developing a team is recommended
  • Knowledge of the heavy equipment & dealership service department operation is an asset
  • Basic understanding of machine parts and service repairs is required
  • Previous experience with creating service times and service pricing may be an asset
  • Bilingual is an asset but not required
  • Some travel may be required
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