Sales Operations Associate - Toronto, Canada - Informa Connect

Informa Connect

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Please note that this role is located in Toronto, Canada and may require some inoffice or hybrid working. Additionally, all applicants for this role must have a strong working knowledge of Excel, including experience with advanced features such as macros, pivot tables, and data analysis. The ability to manipulate and analyze large sets of data is essential for this role._

About Informa
Informa is a leading business intelligence, academic publishing, knowledge and events group.

We help customers in hundreds of professional, commercial and academic communities connect and learn, and create and provide access to content and intelligence so they can work smarter and make better decisions faster.

About Informa Connect
Informa Connect is one of Informa's B2B Markets & Digital Services businesses.

We deliver specialist digital content and creates exciting content-led live events and on-demand experiences for professionals in Finance, Biotech & Pharma, and a number of other specialist markets.

Our in-person, live and online platforms enable businesses and professionals to meet, network, discuss and learn, and provide sponsors and marketers with digital services and connections that help them reach the right audiences year-round.

Specialist, relevant and high-quality content lies at the heart of Informa Connect. We focus on delivering unique and relevant content for our communities and audiences, in close collaboration with industry leaders.

Building & Construction Group Events you'll support on**:

BuildEx Vancouver
RoofTech(Ontario)
PM Springfest (Toronto)
BuildEx Alberta
Greenbuild (Washington DC)
The Building Show (Toronto)

Job Description:

About the job

As a Sales Operations Associate, you are the "quality control of sales" and central point of communication for the sales team within Connect NA business portfolios along with other key departments, including operations, product, finance, billing, and editorial.

You will be working alongside your direct manager (Sales Operations Manager) and Sales Operations team, to create optimized sales processes, accurate reports, and more.

Day to day Responsibilities

Ownership of the Salesforce CRM for reporting, forecasting, accuracy of accounts and opportunities, troubleshooting issues, and more
Partner with sales reps and assist in executing contracts/RFPs
Identify, document, and record constantly evolving and improved sales enablement process
Management of sponsorship and digital media inventory (i.e., booths, panels, subscriptions, etc.)
Ensuring database management accuracy, quality, and control
Updating and auditing information across multiple systems and processes such as Salesforce, Excel, Oracle, SAP, and more.
Perform sales analysis and keep management updated on cost or risk analysis, trend data, etc.
Assist in ensuring overall client satisfaction, customer retention, and increased spend within Connect NA businesses
As a Sales Operations Associate, you will act as the "quality control of sales" for the Connect NA business portfolios and key departments such as operations, product, finance, billing, and editorial.
You will serve as the central point of communication for the sales team and work closely with the Sales Operations Manager and Sales Operations team.
Your responsibilities will include creating optimized sales processes, generating accurate reports, and supporting the sales team in their efforts to drive revenue.
You will also be responsible for monitoring sales performance and identifying areas for improvement, implementing best practices, and ensuring data accuracy and integrity.
By working in a fastpaced and dynamic environment, you will play an important role in the success of the sales team, and have the opportunity to develop your skills and advance your career in sales operations.

Qualifications:

Must be located in Toronto, Canada and may require some inoffice or hybrid working
Applicants must have experience with Excel
Bachelor of Science or Bachelor of Arts in Business Administration or a relevant field is required for this position, or a degree in a field relevant to sales or sales operations such as Marketing, Economics, or Finance.
12 years of experience in sales operations and/or sales enablement is a key requirement
Prior experience in sales and project management experience working in a fastpaced, high volume environment is a plus
Highly organized, strong attention to detail, with the ability to work in a deadlineoriented environment
Proven experience working in a customerfocused, revenuegenerating environment
Excellent verbal and written communication skills
A team player with a "cando" attitude who is eager to learn and grow
Strong proficiency with MS Office products (Word, Excel, PowerPoint, Teams)
Working knowledge of Salesforce and understanding of sales process a plus
Pay range: between $46,750 to $55