Information Technology Analyst - Red Deer, Canada - The City of Red Deer

The City of Red Deer

Verified Company

Red Deer, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Opportunity:

The City of Red Deer is currently recruiting for an
Information Technology Analyst.

Under the direction of an Information Technology Supervisor or Coordinator, the Information Technology Analyst provides all levels of technical resolution to clients and operational solutions relating to hardware, software, network, voice, and related client and server technology.

This position performs these main functions/duties:

Performs corporate server maintenance operations including:
Microsoft Exchange Server management (on premise and online)
NTFS file server permissions administration
Server fleet log management and troubleshooting
Microsoft AD/DNS/DHCP administration
Works closely with IT Service Management to provide secondlevel support and M365 licensing administration
Microsoft M365 tenant administration
VMware Infrastructure (VMs, hosts, vSphere, networking, and performance) management, monitoring and issue remediation
Supports and promotes the City's adoption of Microsoft 365 technologies and integration strategies
Must have a 2year technical computer diploma or equivalent combination of education and experience in an Information Technology Services environment.
Must have 3 years' experience in a comparable position:
Working in a medium to large sized networked environment
Deep understanding of the Microsoft M365 platform for the enterprise
Using and troubleshooting modern Microsoft Windows operating systems (Windows 10 & Server 2019)
Administration of VMware ESXi host servers and virtual machines
Experience in the following will be an asset:
SolarWinds Orion Platform
Corporate server fleet administration
Networking experience with a good understanding of the TCP/IP suite of protocols
Providing technical and user training
Technical support for Microsoft Active Directory 2012 or higher, and Group Policy Management
M365 administration including Teams, OneDrive, SharePoint, Defender, and the suite of Office 365 apps
Microsoft SCCM and WSUS administration
SIEM solutions and other system security tools
Must have demonstrated ability to establish and maintain effective working relationships with other Information Technology Staff, enduser department personnel and outside vendors & consultants.
Must have the ability to exert moderate physical effort (e.g. lifting computers and related equipment)
Must have excellent verbal and written communications
Must have the ability the ability to work with limited supervision
Must have the ability to work in a demanding and frequently stressful environment.
Must have valid drivers license and be able perform field service calls
Must be available to perform after hours call out duties on a scheduled basis

Affiliation:

Canadian Union of Public Employees, Local 417

Remuneration:

$34.62 to $52.53 per hour

Hours of Work:

75 hours biweekly; Monday to Friday, with an expectation of regular rotation in an on-call support and some evening and weekend work may be required when needed.