Associate Technical Account Manager - Toronto, Canada - Yardi Systems, Inc.

Yardi Systems, Inc.

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Role:

Are you driven, enthusiastic, and ready to make a mark in the world of property management technology? We are actively searching for highly motivated individuals to become valued members of our Yardi Voyager team as Associate Technical Account Managers (ATAMs).

If you have a solid technical aptitude and a flair for exceptional customer service, we want you on our team.

What You'll Do:

Follow up on any issues that necessitate further research or information from clients, ensuring thorough and timely resolution.
Prepare comprehensive writeups for escalated issues, meticulously logging cases, and creating detailed documentation to facilitate issue resolution.
Cultivate strong relationships with customers, conducting coordinated weekly calls to complete setups and provide personalized assistance.
Be an integral part of our outstanding team, collaborating closely with Breeze team members across the United States, contributing to our collective success.

Who You Are:

Bachelor's degree in Business or a related field.
Outstanding customer service skills and a strong willingness to exceed expectations.
Excellent attention to detail and the ability to adhere to established processes.
Flexibility and the ability to effectively manage changing priorities.

Helpful to have:

Knowledge of accounting principles.

Real Estate runs on Yardi

About Us:
Yardi pioneers the property tech industry by seamlessly blending 40 years of tradition with forward-thinking innovation.

We've created a team of over 9,000 employees in over 40 locations around the globe dedicated to making great real estate software products.

We offer a dynamic work environment, comprehensive training programs, and abundant opportunities for career growth.

Discover the Yardi Difference:

Yardi is more than just a software company - we are dedicated to creating a positive impact in our communities.

Annually, Yardi extends philanthropic support to organizations chosen by our employees. Our team has contributed to over 350 nonprofits globally, demonstrating our commitment to various causes and communities.

Our award-winning culture, consistently recognized by Glassdoor's prestigious "Best Place to Work", fosters support, collaboration, and growth.

We prioritize your well-being with comprehensive benefits, including 100% paid employee medical premiums, company profit-sharing plan, and flexible work arrangements.

Yardi is an equal opportunity employer that is committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise if you require accommodation at any stage of the recruitment process.

All submissions for open positions should be received through Yardi's applicant portal, accessed from Yardi's corporate website.

Salary $65,000 - $72,000 CAD

LOCATION

Toronto, ON

BUSINESS UNIT

Global Solutions

DEPARTMENT

Client Services

EMPLOYMENT TYPE
**Employee