Dispatcher - Vaughan, Canada - NEXT SUPPLY

NEXT SUPPLY

Verified Company

Vaughan, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Dispatcher

Vaughan Location

NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics -setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.

Dispatcher - Assist in the daily functions of customer service, customer deliveries and vendor pick-ups.

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Main Functions include:_

Ensure all branch moves/transfers are completed.
Work hand in hand with afternoon dispatchers in routing for next day.
Start to upload routes onto Transportation Management System (TMS) as they are being routed.
Ensure TMS is clean, update any pending new orders, or any orders in load status, orders still in onsite status etc.
Monitoring drivers' work ethics/performance and make sure they are performing as per Next Supply guidelines.
Daily, review all run sheets, logbooks handed in by drivers to ensure they are as per MTO regulations, then store them accordingly.
Ensure all vendor pickups are assigned to appropriate trucks, depending on time and geographical areas.
Communicate and interact with drivers to understand their concerns at the start of the drivers shift in the morning.
Work hand in hand with afternoon and nighttime warehouse supervisors to share any driver concerns on truck loading, sequence etc., vice versa.
Ensure drivers understand and adhere to Load securement.
Communicate internally with the Order Desk to understand ship to's, address and ensure the information is completed in a timely manner.
Complete detailed end of day shift notes to summarize the entire day.
Review daily runs to provide feedback for future improvements.
Address all missed time calls, late, during the day and provide feedback to their supervisor/manager.
Address customer complaints with drivers, provide corrective action to internal team and Transportation Team
Complete reports as assigned such as OTP, claims, driver attendance, performance, compliance (POD, Pictures)
Review daily driver run sheets to pinpoint and hour leakage or drivers not following SOP, processes.
Ensure all drivers are performing pretrips, departing on time,
Provide input for weekly drivers meeting.
Follow up with receiving team to ensure any critical product/rush orders are received on priority.
Follow up on any drivers call in sick or late, plan replacement accordingly.
Manage the drivers vacation planner and get it approved by their manager, once approved advise the drivers and update the planner and save on the shared drive.
Perform other duties as assigned by their Supervisor/Manager.

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Skills/Training Include:_

Organized, able to work on his own, results oriented.
Computer Knowledge, efficient in Microsoft Excel and Word
Knowledge of the GTA and surrounding areas a must.
Good Communication and writing skills.
Product Knowledge an asset.
Knowledge of ODT an asset.
Knowledge of Flat Beds.
DZ or AZ License an asset.

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Schedule:_

Monday to Friday 4:30 am to 1:00 pm.
Work additional hours as and when required.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honour accommodations at any part of the recruitment process and invite you to let us know how we can help.

Experience: