Business Systems Analyst - Toronto, Canada - City of Toronto

City of Toronto

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

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Description

Job ID: 37516

Job Category:
Information & Technology

Division & Section:
Toronto Water, TW Customer & Technical Support

Work Location:545 Commissioners Street, Toronto, M4M 1A5

Job Type & Duration:
Full-time, 1 Permanent, 1 Temporary (36 Months) Vacancy

Salary:
$86,500 - $108,459, PSG TM5056, Wage Grade 6

Shift Information: 35 hours per week

Affiliation:
Non-Union

Number of Positions Open: 2

Posting Period: 25-Apr-2023 to 16-May-2023

Toronto is Canada's largest city, the fourth largest in North America, and home to a diverse population of about 3 million people.

Consistently ranked one of the world's most livable cities, we are a global centre for business, finance, arts and culture.

Join the award-winning Toronto Public Service as Business Systems Analyst within Toronto Water.

Major Responsibilities:

Responsible for participating in and carrying out varied assignments on behalf of TW as related to IT systems and infrastructure, within a broad field of Municipal IT systems' architecture, infrastructure design and implementation.
Acts as first point of contact for the division, providing IT business support, consultation and coordination to all units within Toronto Water.
Documents and analyzes business processes, system requirements, and report requirements, and conducts data flow analysis and business process modeling.
Participates in cross divisional efforts and represents the division's business requirements, interests and strategic direction; with reference to the TW Strategic Plan.
Conducts analysis, both business and technical, to assess TW's information requirements and evaluate existing and proposed systems modifications, including written and oral assessments of performance, cost benefit analysis, legislated requirements, maintenance and optimization; and recommends changes accordingly.
Conducts studies on the feasibility of integrating technology and processes to deliver a range of support services to clients.
Provides specialized design services, technical advice and expertise to support the units of the Division
Develops and presents effective concepts, designs, templates, and reports to management, supporting recommendations on changes in technology solutions, business methods and business processes.
Develops or contributes to project key artifacts, including business requirements, stakeholder requirements, technical requirements and transition requirements.
Assists or contributes to project management artefacts including concept document, business case, project charter, project plan, work breakdown structure, and etc.
Develops various purchasing related artefacts including Request for Proposal (RFP),and Request for Quotation (RFQ) documents.
Works with City of Toronto staff, consultants and contractors during development and implementation stages to ensure quality delivery, control and compliance with Toronto Water's ESM goals and guidelines.
Assists Team Leads and Project Managers with management of projects and portfolios from inception to completion. Analyzes work performance of internal and external service providers with respect to quality, timeline, cost and completion of required tasks.
Ensures quality assurance procedures and quality control measures are adhered to in the management of IT design and implementation activities. Ensures that the ESM performance objectives comply with the established Toronto Water goals of automation and legislative compliance.
Liaises and coordinates with divisional and corporate support sections as well as other unit representatives, managers, supervisors, engineers, specialists, IT professionals, and operational/maintenance staff.
Tracks procedures and policy compliance associated with ESM deliverables and contractual documentation.
Modifies and creates guidelines, standards and processes, devises new approaches, applies existing criteria in innovative ways and draws conclusions from comparative situations.
Creates and modifies templates for capturing elicitation results during requirement gathering processes.
Provides input and supports the development/implementation of technical standards and policies associated with management and stewardship of IT through routine review and audit reports.
Coordinates, develops and/or participates in test strategy, test cases, test scripts and test data for the system, performance, usability and acceptance testing of system solutions developed.
Conducts, executes and documents results in a selected environment for a variety of areas such as unit test, system test, performance test, usability test, user acceptance test, and security test.
Maintains an up to date level of expertise in IT infrastructure, architecture, development, integration, business intelligence, database, data warehouse, Cloud and related technologies as relevant to TW.
Maintains an up to date level of domain knowledge in the areas of Water an