Order Services Associate - Burlington, Canada - ONETeam Sports Group
Description
We are OneTEAM Sports Group, Canada's largest and most trusted provider of sports equipment, branded apparel, and custom accessories.For more than 30 years, our expertise and coast-to-coast infrastructure has been outfitting and supporting athletes, teams, organizations, and communities across the country.
To us, sports are a way of life. This belief, and the values that come with it, guide us every day.We are currently looking for a full-time Order Services Associate(s) to join our growing team.
The primary responsibilities include assisting sales staff by processing sales orders, addressing customer enquiries over the phone and online, in addition to assisting different departments with order processing.
This includes explaining company products, services, prices, delivery, lead times and having the ability to recommend various products to meet the customer's needs.
This role will be based at our Burlington, Ontario office (5032 S Service Rd, Burlington, ON L7L 5Y7) and will work in a hybrid capacity - both onsite and remote.
- Efficient sales order processing with strong organization
- Prepare sales quotes and source product
- Complete, process, and maintain applicable paperwork and records
- Gather information, research/resolve, inquire and log customer calls
- Lead the sales order process resourcing multiple departments along the way
- Handle customer inquiries related to product function or the replacement of products
- Maintain current supplier product details, availability, delivery lead times and prices
- Develop strong customer relationships in order to help achieve sales targets
- Minimum of 2years' experience in an office/admin/support setting
- Strong communication skills, both verbal and written
- Excellent organizational skills and attention to detail
- Strong multitasking ability
- Able to function as part of a team in a fastpaced work environment and able to work independently
- Experience with Microsoft Office (Excel, Outlook, and Word), Teams and OneDrive
- Versatility, flexibility, and a willingness to work within frequently changing priorities
- Location: Burlington, Ontario
While we appreciate the interest of all applicants, only those under consideration will be contacted for an interview. Thank you for your interest in OneTEAM Sports Group
Job Types:
Full-time, Permanent
Salary:
$40,000.00-$50,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Onsite parking
- Paid time off
- Vision care
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Work Location:
Hybrid remote in Burlington, ON L7L 5Y7
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