Restaurant General Manager - Whitehorse, Canada - A&W Restaurant

A&W Restaurant

Verified Company

Whitehorse, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Restaurant General Manager
A&W Restaurant

Whitehorse, YT

Full Time

Compensation: $52,000 AnnuallyRestaurant & Hospitality

Duration

Permanent
Job Level
N/A
Intended job posting audienceJob Duties**:

The Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.

The Manger will be scheduled in positions, working 'hands-on' alongside the team members.

The Restaurant Manager does the following:

Operations
Balance key goals - high quality, speed of service and cost control through effective management of the operating system.

Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.

Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.

Schedules staff, including self, to operational positions and shift roles.

Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.

Working knowledge of climate goals, ensuring they are practiced daily.

Human Resources

Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).

Trains, develops, confronts poor performance and terminates staff.

Leads meetings.

Documents critical incidents and reports them to key individuals.

Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.

Has knowledge of HR policies and makes sure they are enforced.

Financial
Completes daily, weekly, and period accounting administration.

Manages inventory control, ordering, cost control and weekly inventory counts.

Applies cash and food cost management principles.

Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.

Customers
Ensures that cleanliness standards and safe food handling practices are met.

Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.

Responsible for all local store marketing.

Manages accidents or complaints, implementing service recovery program.

Ensures teams appearance is to standard.

Job Requirements:

Education:

Secondary School

Language Requirements:

English

Qualifications:

3 years of experience in the food industry

Strong interpersonal skills and proven leadership with supervisory experience

Expertise in all restaurant positions

Knowledge of restaurant Operating Systems

Complete knowledge of Operating Standards

High interest in developing others

Ability to do accounting and manage administrative aspects of the operation

Preferred Skills:

Acceptable oral and written business communication skills

Ability to give presentations

Ability to build and maintain positive relationships with colleagues and suppliers

Additional Notes:

Physical Demands

Standing and walking for extended periods

Some heavy lifting

Additional Application Instructions