Claims Examiner - Toronto, Canada - MSH International (Canada) Ltd.
Description
_It's fun to work in a company where passion meets profession, and every team member is not just an employee but a dedicated enthusiast, making the work journey truly enjoyable and fulfilling_
About Us:
We are seeking ambitious individuals who share our values and our passion for making a positive impact on people's lives around the world.
About You
The Claims Examiner will be responsible for processing a variety of different claims and communicating
these decisions to providers and clients. This role requires strong time management skills,
claims experience, and strong Excel skills.
In this role, you'll get to experience:
- Process EU and UK health, dental, and pharmacy claims
- Adjudicate claims based on approved Letter of Guarantee periods for the client
- Provide excellent customer service for claims matters both verbal and written
- Handle both inbound and outbound calls to EU/UK health providers as required
- Ensure all work complies with the PIPEDA and GDPR
- Reconciliation of claims with Healthcare providers
- Data Entry is required to key in scanned claims/invoices into the V9 system
- Maintain concise file documentation consistent with corporate policies
- Provide overall portfolio management of assigned claims files
- Provide guidance and mentorship to peers
- Other related duties as assigned
What you bring:
- High school diploma or equivalent
Required Skills:
- Experience in the EU/UK health insurance industry is required
- Minimum 23 years of claims processing experience
- Experience in processing health, dental, and pharmacy claims
- High level of proficiency in Microsoft Office suites, specifically Excel
- Superior verbal and written communication skills
- Strong time management and organizational skills
- Strong analytical and problemsolving skills
What do you need to succeed?
- Cost containment/provider relations experience
- Proficiency in Arabic, German, and French language is a plus.
- Experience with medical coding standards
- Dispute resolutions experience
Additional Notes
- The hours for this position are 9 am5pm EST from Monday through Friday. Occasional overtime on evenings and weekends is required.
What's in it for you:
- Hybrid work environment
- Excellent health benefits
- Employee assistance program
- Wellness account
- RRSP matching
- Minimum 3 weeks' vacation
- Generous amount of sick and flex days
- Tuition reimbursement program
- Opportunities to learn new skills, grow, and move into different roles
- A work environment that embraces diversity and promotes inclusivity.
- Supportive leadership prioritizes your success and cares about your wellbeing.
- A growth trajectory designed to expand vertically and horizontally, providing opportunities to pursue your passions and acquire new skills.
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Onsite parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
- Wellness program
Schedule:
- Monday to Friday
- On call
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location:
Hybrid remote in Toronto, ON M5H 1J9
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