Service/mechanical Customer Support - Kitchener, Canada - Alpine Shredders
2 weeks ago
Description
Interested in joining a challenging, innovative organization? Alpine Shredders Limited is a quality manufacturer of Shredding Equipment located in Kitchener Ontario Canada.
As a Service/Support team member you will:
- Have a desire to learn
- Provide service support when required
- Work closely with production shop
- Maintain and create shop drawings
- Maintain parts data base
- Provide service support when required
- Maintain QA audit sheets
- Arrange logistics, customs documentation for delivery of equipment
- Work with customers final transaction payment and paperwork
Education
- Mechanical Technologist or Technician Diploma preferred but not required
Qualifications
- General knowledge of mechanical engineering, machine design
- Basic knowledge of 12vdc electrical circuits
- Basic knowledge of open loop hydraulics
- Comfortable with learning machine software troubleshooting
Primary Tasks
- Maintain Engineering documents
- Provide technical support for service department
- Troubleshoot service issues with customers when service work load is high
Software Skills
- Solid Works CAD
- Microsoft office products proficiency
- Salary based pay structure
- Medical, dental and life insurance
- RRSP contribution plan
- 2 weeks holidays
- Possible travel within North America
- Shop floor assembly and equipment set up training
- Service and customer support training
- Please send your resume with covering letter through
At Alpine Shredders, we are committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported.
If you require an accommodation for the recruitment/interview process, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place.
Salary:
$55,000.00-$65,000.00 per year
Benefits:
- Dental care
- Extended health care
- RRSP match
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
Machine Design: 3 years (required)
Work Location:
In person
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