Supervisor I - vaughan, Canada - Tapestry

Description

Founded in 1993 with six sophisticated yet functional handbags, Kate Spade New York has grown into a global lifestyle brand of bags, ready-to-wear, jewelry, shoes, gifts and beyond, each thoughtfully designed for individual discovery.

Today, the brand's optimistic, feminine approach to the everyday encourages personal style and is a celebration of women who are confident with a youthful spirit.

Modern, covetable design, unexpected color combinations, graphic prints and polished ease are the hallmarks of the brand


Client & Service Expert:

• Partner with Store Manager to develop business driving initiatives that build a repeat business or attract a new

customer to the store.

• Communicate and achieve store productivity targets including sales per hour, adt, upt, and capture rate.
• Ensure all associates complete the sales training program and develops strong product knowledge across all

categories.

• Model and supervise the selling environment, provide consistent coaching on sales training process in order to

ensure the highest level of customer service and sales.


Leadership Presence:

• Achievement of personal sales goals.
• Educate team on sales plans, personal sales goals, store stats and drives team to achieve them.
• Ensure the highest level of service is provided to all customers through extensive product knowledge and the

completion of product profiles.

• Foster a team environment by creating a fun, competitive, inviting atmosphere.

Building Brand Equity:

• Understand and communicate the kate spade new york brand aesthetic, brand philosophy and lifestyle to the

sales team and customer.

• Ensure brand and operating standards are met to support brand consistency.
• Ensure store presentation standards are achieved and maintained.

Operational Excellence:

• Perform and supervise store opening and closing procedures including counting register funds, completing bank

deposits, opening and closing registers and securing facility.

• Accurately processes all POS transactions and inventory functions such as transfers, receiving, fedex shipments,

repairs and damages to maintain the integrity of the inventory.

• Adherence to Kate Spade loss prevention policies and operational procedures.