Technical Support Engineer - Toronto
1 month ago

Job summary
We are in search of a bright, motivated and high-energy Technical Support professional to join our engineering team.
Responsibilities
- Strong written and email abilities with verbal communication skills used in addressing complex issues
- Develop strong knowledge of our higher-ed solution which will aid in solving problems effectively and efficiently
- Supporting higher-ed customers by fielding questions and concerns
- Identify root cause of technical support problems
Job description
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