- Work in the field making calls and attending industry events to develop close relationships with key decision makers among existing and new customers
- Resolve customer/client issues/or problems liaise with inside sales, credit and warehouse
- Develop and implement follow-up strategies for specific projects and ongoing basis
- Focus on consistently meeting and exceeding sales targets while also providing accurate sales forecasting
- Communicate with customers providing or coordinating customer service, quotes, and dispute resolution by building strong relationship between the customer and Company
- Developing and servicing existing and new customers, to gain and sustain long term relationships between clients and the company
- Prepare sales forecasts for the next selling year; review sales results with the Regional Manager on a monthly basis or as required/requested
- Territory planning, calls and route planning to maximize sales
- Identify, target and acquire new customer accounts
- Accountable for monitoring client/customer creditworthiness, reporting irregularities to credit department and Regional Manager
- Participate in special sales functions and trade shows as require/requested
- Assist on the order desk as required/requested
- Remain current in company product
- Prepare and generate reports as required/requested
- Minimum 4 years' experience in customer service/sales capacity in related industry in the capacity preferably with background knowledge in mechanical/industrial pipe, valve and fitting
- Proven business development skills
- College Diploma in Sales/Marketing, Business Administration, Mechanical Engineering Technologist (CET) or a related discipline
- Mechanical aptitude and the ability to read blue prints is an asset
- Excellent verbal and written communication and interpersonal and negotiations/problem solving skills
- High degree of accuracy with attention to detail
- Ability to maintain high level of confidentiality
- Ability to grasp and communicate the technical aspects of the company's products
- Possess an intermediate level of computer competency with Microsoft Word, Excel Outlook and web based applications
- Good mathematical skills
- Self-starter, well organized with ability to multi-task and execute a plan of action
- Must be able to self-manage and prioritize goals with minimal supervision
- Available to travel on a daily basis, some overnight travel as required/requested
- Possess valid Class 5 driver's license and maintain a clean driving record
- Must be able to meet all travel requirements within and outside of Canada
- On the job training
- Product knowledge training
- Education assistance program
- Mentoring/leadership program
- Professional development webinars and seminars
- Canada's Best Managed Companies
- Competitive Salary
- Comprehensive Health Benefits
- RRSP Contribution Matching
- Learning & Development Opportunities
- Employee Focused Programs
- Additional Holiday Closure
- A Supportive and Positive Work Environment.
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Outside sales representative - Québec City, Canada - Flocor
Description
The Opportunity
Flocor Inc., is a subsidiary of Deschenes Group Inc. and a leader in the industrial pipe, valve and fitting distribution industry. We are searching for an Outside Sales Representative for our Office and Warehouse in Quebec City, QC. The successful candidate will maximize sales within Quebec City and surrounding areas and will generate new and existing accounts. The individual will be primarily responsible for the development, servicing and maintenance of our customer account base and meet various sales targets.
The ideal candidate will have previous experience with an emphasis in industrial, mechanical and fire protection products. The incumbent will cultivate and maintain strong relationships with our customers. Computer literacy and bilingual in French/English is required.
Responsibilities
Qualifications
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