Manager, Clinical Resource Team - Mississauga, Canada - Trillium Health Partners

Trillium Health Partners

Verified Company

Mississauga, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Description:

Position:
Manager, Clinical Resource Team - Allied Health Resources and Scheduling Office

Status:
Permanent Full Time

Department:
Professional Practice and Clinical Resource Team

Posted Date:
May 15, May 29, 2023, 11:59 PM EST

Salary Band:
$104,350 - $156,550 (Salary band placement commensurate with experience)

***A New Kind of Health Care for a Healthier Community. That's our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety consider joining our Better Together team

Reporting directly to the Director, Professional Practice and Clinical Resource Team, the Manager of Clinical Resource Team (CRT) - Allied Health Resources and Scheduling Office leads a team of allied health and staff in the scheduling office who provide support to leaders and clinical teams to meet their staffing needs.

In addition to managing the allied health staffing resource pool, the CRT Manager will provide support, guidance, and advise to the various discipline specific committees to help advance their initiatives related to standards of care and policies, professional practice, models of care, recruitment and retention strategies, and professional development.

Leadership Responsibilities:

Plan, coordinate and effectively manage resources (e.g. financial, human, physical space, equipment and materials) in alignment with the Hospital's strategic plan
Oversee the quality of care delivered by the team in collaboration with the Clinical Educators
Manage all aspects of employee relations including: human resource planning; recruitment, performance management; coaching/mentoring and professional development
Actively support the development of the Professional Practice Program through participation in work internal and external to THP
Support staff engagement and workforce resource planning, including retention and recruitment strategies to ensure stable workforce within the CRT
Lead staffing calls to ensure that all clinical areas at THP have adequate staffing support, to decrease overall risk related to patient safety
In collaboration with the director, design and implement initiatives that support and align with the strategic plan for the organization

Qualifications:

Regulated Health Professional in Ontario; in good standing
Baccalaureate degree required
Master's degree required (e.g. Health Administration, Leadership, Quality)
Minimum of three years of leadership experience in clinical operations, preferably in a hospital setting
Excellent performance and attendance record required
Excellent oral, written and nonverbal communication skills
Ability to navigate ambiguity in a complex and fastpaced environment
Solid understanding and experience in using quality improvement methodologies to improve care delivery, clinical efficiencies, etc
Proven success in managing changing and transforming workplace culture
Strong organizational and time management skills and proven ability to manage multiple, competing priorities
Proven ability to implement and sustain best practices to enable the team to provide high quality and safe care to our patients
Ability to create and foster an inclusive environment that achieves results by valuing, supporting, and rewarding collaboration and cooperative working relationships
Proven ability to coach/mentor staff, role model leadership behaviours, and resilience

Skills and Abilities

Effective change management skills
Proven leadership, team and consensus building
Well developed management skills
Superior skills in building and maintaining relationships internally and external to THP
Strong critical thinking, decision making, problem solving, negotiation and conflict resolution skills
Superior communication skills, including ability to have crucial conversations and coaching conversations as needed
Evidence of ongoing professional development
Commitment to evidencebased practice and quality improvement
Good project management processes/skills
Ability to thrive in a multidisciplinary, diverse environment
Ability to navigate complex change, and lead people in an ever changing and ambiguous environment/context
Strong coaching, mentoring and educating skills
Builds effective working relationships and political savviness
Superior skills in motivating others to understand new approaches in the delivery off health care services