Team Leader - Brampton, Canada - COSTI Immigrant Services

Sophia Lee

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Sophia Lee

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Description

Duties:


  • Provides overall leadership and guidance to the ELT Programs which includes ensuring program standards and procedures are met.
  • Coordinates all project activities for blended inclass and online delivery including assessments, referrals, language instruction, employment preparation workshops, guest speakers, networking, work placements and follow up support.
  • Liaises with the assessment centers for client intake assessment and placement.
  • Conducts intake interviews with clients to determine suitability for enrollment into the program.
  • Manages course waitlist on CLARS and registers clients into the program.
  • Supports new clients' access to virtual meeting tools to prepare for attendance in virtual classes.
  • Identifies and connects participants with mentorship and networking opportunities.
  • Creates, organizes, and maintains operational files online.
  • Ensures weekly and monthly ELT component deliverables are met.
  • Identifies and where applicable, resolves programming concerns and issues.
  • Supports the team on the use of Zoom or MS Teams
  • Coordinates client's feedback surveys and assists manager in the evaluation of the program services.
  • Recommends and implements outreach strategies to recruit ELT participants and to establish relevant contacts within the community.
  • Assists in the recruitment of employers for mock interviews, job placements and where possible paid employment.
  • Tabulates, compiles, verifies, and formulates statistical and narrative reports.
  • Plans, implements, and facilitates blended inclass and online workshops.
  • Assists participants in securing employment in the professional sector relevant to their past experience.
  • Collects and inputs client data into iCARE, CLARS, and CIS
  • Prepares letters, documents, and certificates regarding status of students.
  • Conducts followups with participants upon program completion.
  • Assists managers and performs other administrative duties as required.

Qualifications:


  • Community college diploma or equivalent. Preference will be given to those with Employment Counselling Diploma.
  • Minimum of two (2) years of employment counseling experience including job placement.
  • Experience in facilitating online workshops.
  • Ability to work remotely and independently using the phone and computer.
  • Knowledge of Google Drive and Moodle.
  • Experience using virtual meeting tools such as MS Teams and Zoom.
  • Experience in facilitating online training through Learning Management System (LMS) such as Moodle.
  • Ability to work in a fastpaced environment with exceptional multitasking skills.
  • Strong coordination and organizational skills.
  • Experience working with internationally experienced professionals and trades people.
  • Experience in ESL teaching would be an asset.
  • Sensitive to and aware of the social problems facing immigrants.
  • Excellent interpersonal skills, good command of written and oral English.
  • Car is required for travelling throughout the GTA
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption

Location:


  • 7700 Hurontario St, Brampton, ON and 10 Gillingham Drive, Brampton, ON

Duration of Position:


  • May 1, 2023

Starting Salary Range:

- $50, 778 - $54, 652 per annum + benefits


Posting Date:


Closing Date:


Notes:


  • Priority consideration will be given to those on Notice of Recall.

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