User Support Technician - Mississauga, Canada - Can Wings Students Services Ltd.
1 week ago
Description
Education:
Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
Tasks:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Supervision:
- 34 people
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Manual dexterity
- Attention to detail
- Standing for extended periods
Personal suitability:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- Time management
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
More jobs from Can Wings Students Services Ltd.
-
accounting bookkeeper
Mississauga, Canada - 6 days ago
-
Business General Manager
Mississauga, Canada - 5 days ago
-
user support technician
Mississauga, Canada - 6 days ago
-
Records Office Supervisor
Mississauga, Canada - 4 days ago
-
accounting bookkeeper
Mississauga, Canada - 6 days ago
-
user support technician
Mississauga, Canada - 6 days ago
