Service Team Member - Banff, Canada - The Alpine Club of Canada

The Alpine Club of Canada

Verified Company

Banff, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Position Title:
Service Team Member

Classification:
Full-Time, Temporary (10 days on, 4 days off rotation)

Wage:
$175 per day plus gratuities.

Benefits:
lodge accommodation and food included at no charge.

Application Closing Date:
Open until filled.

Start Date:
Monday, August 28, 2023.

End Date:
Thursday, October 5, 2023.

Location:
Backcountry hut at Shadow Lake Lodge, Banff National Park

Responsibilities:

Providing information about the lodge, the services, and activities available in the area.
Cleaning, dishwashing, stocking and maintaining lounge spaces, lodge cabins and washrooms.
Helping prep, serve, and host meals/beverages for guests.
Assisting management in preparing bills and reviewing accounts with guests.
Reports directly to the Lodge Manager.
Works closely with service team peers, Guest Services Manager and Chef to ensure smooth, quality service for guests. Other duties as assigned.

Skills & Qualifications:

Be outgoing and friendly.
Experience hiking or biking.
Possess excellent interpersonal teamwork skills.
Be able to work without access to the internet for the duration of your shift at the lodge.
Be proactive with the ability to think and work independently.
Have a background in lodge hospitality, fine dining and/or adventure tourism
Have outstanding communication skills be able to collect and act on feedback in an effective and timely manner.

About the ACC:

The ACC is a not-for-profit organization established in 1906 that has grown to include 33 backcountry huts and 25 volunteer-run sections across the country.

We also organize seasonal programs, such as our annual General Mountaineering Camp, as well as Shadow Lake Lodge and our hostel in Canmore.

We have a rich history in Canadian Mountaineering and a dynamic team at the office to manage our diverse portfolios.

Shadow Lake Lodge is the ACC's only full-serviced backcountry accommodation. Shadow Lake Lodge, located in the backcountry of Banff National Park, is an excellent base for hiking and exploration.

Comfortable lodging in private cabins and hearty, healthy, gourmet meals, along with the hospitality of the ACC create a memorable experience for every guest.

Position Overview:

Must love the outdoors and working in a remote location We are looking for reliable individuals with guest service skills who will assist with various duties during our upcoming fall season at Shadow Lake Lodge.

You will be on a team with other like-minded individuals to help with food service, food prep, housekeeping and delivering excellent customer service.

You will be an important part of the overall operations at the lodge and will continue to provide the exemplary service levels that have come to be expected by returning and first-time guests.

This is a seasonal job opportunity. The SLL fall season runs from September 1st - October 5th, 2023. Daily rate of pay is based on a 10-hour day, worked as a split shift. Shifts are typically 10 days on, 4 days off.

Why you want to work as a Service Team member for Shadow Lake Lodge, ACC.
What interpersonal qualities you have that would make you a great addition to our team.
The technical highlights of your experiences that would make you a great fit for this role.