Business Process Optimization Manager - Richmond Hill, Canada - Compugen Inc

Compugen Inc

Verified Company

Richmond Hill, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Job Title

Business Process Optimization Manager

Vacancy No

VN6930

Work Location

Richmond Hill, ON

Base Pay Range

To be discussed during the recruitment process

Job Details
-
Position: Business Process Optimization Manager

Location:
Richmond Hill
About Compugen
Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities.

Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations.

We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.

If you are driven to make a difference, relentlessly curious and collaborative at the core, we'd love to talk to you.

Join us and help us make a difference.

Business Process Optimization Manager

The Business Process Optimization Manager will be responsible for analyzing and documenting the current state of select end-to-end processes across the organization, identifying the best tool to use for process mapping and improvement, provide guidance on training material for process owners and stakeholders, and ensuing coordination with organizational change management resources as part of the process changes.

This role will report to the Director, Materials Management.

Join a team that is invested in your future, who provides training, coaching, and career path development. Your voice matters and we want to hear it. Our team works together to test new ideas before we go all in.

If you are someone who gets things done, entrepreneurial, is curious, and coachable, come make Compugen the place to learn, grow, and accelerate your career.

How you'll make a huge impact here - and in your career:

Overall
Identify the best tool to use for process mapping and improvement, considering the needs, preferences, and capabilities of Compugen
Conduct interviews, workshops, surveys, and observations to gather information about the current state of endtoend processes
Analyze the current state processes to identify redundant effort, opportunities for simplification, and alignment to best practices
Create process maps and diagrams using the selected tool, following the agreed standards and conventions, ensuring to capture process descriptions, objectives, inputs, outputs, roles, responsibilities, metrics, and controls
Contribute to training material and sessions for process owners and stakeholders, explaining the process mapping and improvement methodology, tool, and benefits
Recognize the organizational change management requirements of implementing process changes, such as communication, engagement, resistance, readiness, and adoption
Collaborate with process owners, stakeholders, and project managers to ensure the alignment and integration of process changes with the organizational strategy and objectives
Monitor and evaluate the effectiveness and efficiency of the process changes, and provide feedback and recommendations for continuous improvement
Specifically, starting with the Order to Cash endtoend process
Identify the different order types used in the ordering process and how they impact deal management
Work with Sales Operations to streamline and automate order entry and order management processes
Liaise with the relevant Finance and Operations resources to streamline and reduce number of branch plants while maintaining fiscal and operational controls
Collaborate with Materials Management and Distribution Centre management teams to reduce complexity during implementation of Warehouse and Transportation Management systems

Skills and qualifications, you'll bring:

Bachelor's degree in business administration, management, engineering, or related field
At least 3 years of experience in process analysis, mapping, and improvement
Proficient in using process mapping and improvement tools, such as Visio, Lucidchart, Minitab, LeanKit, or similar
Knowledge of process improvement methodologies, such as Lean, Six Sigma, BPMN, or similar
Excellent communication, presentation, facilitation, and interpersonal skills
Strong analytical, problemsolving, and decisionmaking skills
Ability to work independently and collaboratively with crossfunctional teams
Attention to detail and quality
Adaptability and flexibility to changing requirements and environments

What you'll love about us:

Every day, over 1500 dedicated employees across Canada focus on providing exceptional customer service and support experiences to private and public sector organizations.

Since 1981, the Compugen team has developed a strong reputation with market-leading vendors and customers, for creating, implementing and supporting innovative IT solution