Office Coordinator - Richmond Hill, Canada - Sabari Orthodontics

Sabari Orthodontics

Verified Company

Richmond Hill, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

POSITION:
Office Coordinator

Seeking a friendly and outgoing person with excellent interpersonal and communication skills, hard working, a quick learner and has a positive attitude, to perform all aspects of Office Coordinator for an innovative orthodontic office.

About Us

Sabari Orthodontics, a state-of-the-art practice provides exceptional care and expertise in a comfortable, family-friendly environment at an affordable price.

Sabari Orthodontics has been serving patients since 2013 and has been an integral part of the Richmond Hill community through its community outreach.

Job Requirement

Ability to maintain outgoing, friendly attitude with patients, parents and staff even under pressure
Knowledge of correct grammar, spelling, and punctuation
Knowledge of organizational filing procedures and systems
Mature attitude & Exceptional customer service skills.
Ability to work with interruptions and to manage multiple priorities
Ability to speak, understand, and write fluent English
Ability to write legibly and work with numbers
Embraces change with a positive attitude
Wellorganized
Ability to meet deadlines
Ability to work unsupervised
Has a lot of patience & understanding
Ability to follow procedures and systems
Comforting and compassionate
Computer literate

As an Office Coordinator, you will perform a variety of reception, secretarial, insurance, and data entry duties for patients in a stress-free, comfortable environment.

Answers telephones, schedules appointments, handles patient finances/payments, maintains patient records, and coordinates patient flow. Promotes a safe, pleasant, and harmonious environment for staff, doctor, and patients.

Additional Responsibilities:

Greet patients on the telephone and in person
Address new patient "inquiry" phone call and convert it into a booked consultation appointment
Record new patient phone call: personal information, insurance information, general dentist information, etc.
Set up new patient charts
Schedule a new patient consultation appointment
Welcome a scheduled new patient consultation into the office
Welcome a walkin potential new patient into the office
Welcome our existing patients when they come for their appointment
Scheduling appointments for our existing patients
Reminder phone calls

- calling patients to remind them of their appointments

Addressing/ Managing a patient when s/he is late
Managing a missed appointment patient
Rescheduling a late patient, if needed
Rescheduling a missed appointment
Discuss and sign contracts with patient/parent at treatment start appointment.
Accept, collect and record payments made by patients/parents, and print receipts
Review charges with patient and collect payments
Input patient financial data, charges and payments into computer
Customer Service Representative

- trained to deal with any customer service issue and refer to Orthodontist only when needed. Reports all customer service concerns directly to Office Manager/Orthodontist.

Cleaning up and tiding up the office
Controlling inventory of frontdesk supplies
Ordering general supplies for the office
Other duties/reports/projects as assigned

Hours are as follows:
Monday 7:30-5:30, Tuesday 7:30-5:30, Wednesday 8:30-6:30, Thursday 8-5, Friday 7:30-4:30.

All employees will be enrolled in our health benefits plan after 90 days.

Please forward your resume and cover letter for consideration.

Salary:
$20.00-$22.00 per hour

Benefits: