Director, Compliance - Markham, Canada - Chubb

Chubb

Verified Company

Markham, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We seek a highly motivated individual to join our team who exhibits the best-in-class competencies and embodies the culture we aspire to:

We deliver high quality work product, services and solutions that demonstrate understanding of the needs and requirements of our business partners and support achievement of team goals.
We adapt to changing business needs and environments through a proactive, flexible approach that achieves results and strikes the proper balance among all constituencies.
We demonstrate character, integrity, and professionalism, both within a team environment and in fulfilling our responsibilities to our business partners.
We build collaborative, trusting relationships with team members and business partners through superior communication skills, empathy, and respect.
We independently manage work responsibilities through commitment, dedication, and accountability, and display an ongoing commitment to selfimprovement.

KEY OBJECTIVE:

The Director will report to the Chief Compliance Officer for Canada and support the Canada Compliance function for the CICA Canada Branch operations.

GENERAL RESPONSIBILITIES:

Support, maintain, enhance, and manage an effective Customer Complaints Handling Program including but not limited to daily operations of the program and solutioning of consumer complaints.
Support, maintain, enhance, and manage an effective Privacy Program including but not limited to daily operations of the program and handling of personal information requests, investigation and tracking of incidents and breaches.
Follow and stay current with changing laws, regulations, guidance, and industry best practices and update Combined corporate policies and procedures accordingly.
Communicate changing legal, regulatory, or corporate requirements to management, employees, and independent representatives.
Remain in compliance with applicable, regulations, guidance, Chubb, and industry best practices by developing, implementing, and maintaining of policies, procedures, monitoring of compliance thereto, drafting of related guidance and communications.
Prepare and deliver compliance related training to management, employees, and independent representatives.
Assist and provide guidance to the business in respect of compliance related matters and issues.
Analyze issues, questions, requests, and complaints to identify their root causes and potential gaps, provide recommendations and mitigate risks.
Support the compliance program's auditing and monitoring activities including compliance assurance monitoring and compliance testing for the CICA Canadian Branch.
Consult with business owners to evaluate the effectiveness of compliance controls and implement new controls.
Manage process improvement projects to address areas of regulatory change, fair treatment of customers and business needs.
Monitor regulatory compliance by Combined's thirdparty vendors and service providers.
Review and advise on compliance requirements related to new products or business initiatives.
Assist with antimoney laundering, terrorist financing and sanctions related matters.
Act as a liaison with regulators, authorities, and stakeholders when required.
Attend industry events, participate in workgroups and committees.

QUALIFICATIONS:

5 or more years of relevant experience, in compliance, legal, audit or related role preferred.
Law school (LL.B., J.D.) or equivalent preferred.
Knowledge and previous experience in a regulated financial institution environment preferred.
Knowledge and experience with auditing, controls, risk rating, and risk management.
Bilingualism, French and English, oral and written required.
A high level of integrity and trust.
Ability to give presentations and conduct effective training.
Demonstrated ability in effective management of internal/external relationships.
Detailoriented with effective followup skills.
Occasional travel across Canada.