Front Desk Agent - Moose Jaw, Canada - Best Western Plus Moose Jaw
3 weeks ago
Description
Durée de l'emploi:
Permanent
- Langue de travail: Anglais
- Heures de travail: 32 to 40 hours per week
- Education:
- Expérience:
Education:
- No degree, certificate or diploma
Tasks:
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Investigate and resolve complaints and claims
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
Computer and technology knowledge:
- Word processing software
- Database software
- Central reservation system (CRS)
- Spreadsheet
- Internet
Security and safety:
- Bondable
Transportation/travel information:
- Own transportation
Work conditions and physical capabilities:
- Attention to detail
- Fastpaced environment
- Standing for extended periods
- Work under pressure
Personal suitability:
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Screening questions:
- Are you available for shift or oncall work?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
Experience:
- Experience an asset
Health benefits:
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits:
- Night shift premium
Other benefits:
- Free parking available
More jobs from Best Western Plus Moose Jaw
-
front desk agent
Moose Jaw, Canada - 3 weeks ago
-
Front Desk Agent
Moose Jaw, Canada - 2 weeks ago
-
front desk agent
Moose Jaw, Canada - 2 weeks ago