Room Attendant - Pointe-Claire, Canada - Easton's Group of Hotels Inc.

Easton's Group of Hotels Inc.

Verified Company

Pointe-Claire, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Part time

Description

Looking for a career change? Join one of Canada's most successful and multicultural Hospitality companies, that strives to take your talent to the next level.

With 19 hotels owned and managed by Easton's Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization.

As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees.

If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton's is your career partner of choice.

The Easton's team believes that excellence is achievable only in an environment that embraces and promotes Equity, Diversity & Inclusion (ED&I).

Our company is challenging the way we work, think, and develop an inclusive workplace.

Our commitment to ED&I allows us to achieve our vision and mission and ensure a more equitable future for all.

About the Hotels:

Embassy Suites by Hilton Montreal:

The Embassy Suites by Hilton Montreal Airport is a 162 All Suites, full-service hotel, owned and operated by Easton's Group of Hotels.

A Montreal Airport Hotel with a full-service Restaurant and Bar "Rendez-Vous De L'Ouest" and two meeting rooms, within walking distance from Fairview shopping mall and many restaurants in the area.

Ideal for long-term stays and large groups, as well as very corporate-oriented.

Benefits:

Health, Vision, and Dental Coverage
Wellness Days
Employee Social Events
On-Site Parking
Career Development
Hotel Discounts at Hilton
Properties

JOB OVERVIEW
Clean guest rooms and/or other assigned areas in a timely and thorough manner to ensure total guest satisfaction

DUTIES AND RESPONSIBILITIES

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.
Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures.
Report to supervisor needed repairs or unsafe conditions.
Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
Monitor and control supplies/amenities and minimize waste within all areas of housekeeping.
Maintains linen cart and supplies neat and organized to department standards.
Maintains security of equipment, keys and supplies issued each day.
Report, turn in, and/or log all lost and found items according to established procedures.
Promote teamwork and quality service through daily communication and coordination with other departments.
May regularly assist with deep cleaning projects.
May have turndown duties.
Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS