- Respond to clinician and consumer inquiries and concerns via phone, email, and letters in a prompt manner according to established service metrics.
- Acquire and demonstrate all necessary subject matter expertise to provide responses regarding product application and problem resolution to clinicians and end-users
- Accurately and thoroughly document each new end-user conversion/retention profile in Coloplast systems according to standard department procedures. Responsible for data quality, including self audit of work
- Communicate with end-users and clinicians about intimate health care issues and anatomical functions in a mature and Advisor manner
- Utilize available resources to stay current with industry developments and competitor's products, services and business activities
- Complete monthly inbound and outbound call activity goals and conversion/retention targets
- Other duties as assigned
- College/University degree and/or a combination of at least 2 - 4 years customer service. Experience in healthcare customer service is preferred.
- Bilingual in French, highly preferred
- Ability to explain medical process and procedures while giving clear, concise, step by step direction over the phone
- Utilize sales techniques to gain end-user acceptance during indirect sales process
- Ability to maintain and grow business in established territories through relationship development, mainly via telephone
- Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
-
Consumer Care Advisor
Found in: beBee S2 CA - 3 weeks ago
Coloplast A/S Oakville, Canada· Coloplast has an exciting opportunity for someone to join our Canadian Consumer Care Advisor team. · This position is responsible for generating sales of Coloplast products through consumer sampling and telephone follow-up. In addition, this position provides superior level me ...
-
Consumer Care Advisor
Found in: beBee S2 CA - 4 weeks ago
Coloplast A/S Oakville, Canada· Coloplast has an exciting opportunity for someone to join our Canadian Consumer Care Advisor team. · This position is responsible for generating sales of Coloplast products through consumer sampling and telephone follow-up. In addition, this position provides superior level me ...
-
Showroom Host/ Client Care Advisor
Found in: Appcast CA C2 A - 1 day ago
Raffi Jewellers | Official Rolex & Tudor Retailer | Mississauga & Toronto, Ontario Toronto, CanadaRaffi Jewellers is currently seeking enthusiastic Client Care Advisors for their luxury retail location. Proud to be an Authorized Retailer and Jeweller in the GTA, Mississauga and surrounding regions of Rolex, Tudor, Raffi Fine Diamond Jewellery and Fine Accessories. · As a Raff ...
-
Beauty Advisor H/F
Found in: Jooble CA O C2 - 1 day ago
Hudson's Bay Oakville, ON, CanadaWe are looking for a candidate who wants to be part of our ever growing and dynamic culture. We work with an adventurous spirits and are continuously building world-class teams. Customer service is our main priority and we want you to be excited about relentlessly delighting and ...
-
Beauty Advisor H/F
Found in: Jooble CA O C2 - 1 day ago
HUDSON'S BAY Oakville, ON, CanadaWe are looking for a candidate who wants to be part of our ever growing and dynamic culture. We work with an adventurous spirits and are continuously building world-class teams. Customer service is our main priority and we want you to be excited about relentlessly delighting and ...
-
Service Technician
Found in: Talent CA C2 - 3 days ago
Budds' BMW Oakville, CanadaIMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - MUST HOLD VALID TECHNICIAN LICENSE TO APPLY · Budds' Subaru is currently looking to hire Technicians at several of our locations across Southern Ontario, join the Family Business that Service continues to build as we celebrate our ...
-
BMW Technician
Found in: Talent CA C2 - 3 days ago
Budds' BMW Oakville, CanadaBMW Service Technician · IMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - MUST HOLD VALID TECHNICIAN LICENSE TO APPLY · Signing Bonus available to experienced Technicans · Skilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Her ...
-
Inspection Technician
Found in: Talent CA C2 - 3 days ago
Budds' Group of Companies Oakville, CanadaInspection Technicians · IMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - MUST HOLD VALID TECHNICIAN LICENSE TO APPLY · Budds' Group is currently looking to hire Technicians at several of our locations across Southern Ontario, join the Family Business that Service continues to bu ...
-
Technician
Found in: Talent CA C2 - 4 days ago
Budds' Group of Companies Oakville, CanadaService Technicians · IMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - MUST HOLD VALID TECHNICIAN LICENSE TO APPLY · Budds' Group is currently looking to hire Technicians at several of our locations across Southern Ontario, join the Family Business that Service continues to build ...
-
Alignment Technician
Found in: Talent CA C2 - 3 days ago
Budds' Group of Companies Oakville, CanadaAlignment Technicans · IMMEDIATE OPENINGS FOR EXPERIENCED TECHNICIANS - MUST HOLD VALID TECHNICIAN LICENSE TO APPLY · Budds' Group is currently looking to hire Technicians at several of our locations across Southern Ontario, join the Family Business that Service continues to buil ...
-
Service Apprentice
Found in: Talent CA C2 - 1 day ago
Budds' BMW Oakville, CanadaService Apprentices · IMMEDIATE OPENINGS FOR EXPERIENCED APPRENTICES · Budds' Group is currently looking to hire Appreentices at several of our locations across Southern Ontario, join the Family Business that Service continues to build as we celebrate our 50th Anniversary · Sk ...
-
Associate
Found in: Talent CA C2 - 2 weeks ago
RBC - Royal Bank Oakville, Canada Full timeJob Summary · Job Description · What is the opportunity? · The RBC Dominion Securities branch located in Oakville is seeking an Associate to provide administrative support to a successful Advisory Team. You will provide quality client service and help deepen relationships with ex ...
-
Service Advisor
Found in: Talent CA C2 - 3 days ago
Budds' BMW Oakville, CanadaBudds' Group has an immediate requirement for an experienced Service Advisor to join our successful Dealership Group in Oakville, Hamilton and Kitchener. In this key role, you will be responsible for promptly greeting customers in a friendly and professional manner and determinin ...
-
Intermediate Auto Claims Advisor/Adjuster
Found in: Talent CA C2 - 3 days ago
Aviva Oakville, CanadaIndividually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. · We have incredible opportunities at Canada's leading property and casualty insurance group, Aviva Canada. Ou ...
-
Account Executive, Marketing
Found in: Talent CA C2 - 3 days ago
People Corporation Oakville, CanadaJob Description · We are seeking an Account Executive, Marketing & Quotes (MGA+) to join our team in Ontario. · At People Corporation we are committed to helping businesses succeed. We are a national provider of group benefits, group retirement, wellness and human resource solut ...
-
Banking Advisor
Found in: Talent CA C2 - 2 weeks ago
RBC - Royal Bank Oakville, Canada Full timeJob Summary · Job Description · Please note: This posting has been designed to locate future advisors for the Halton Market and area (incl. Burlington, Oakville, Milton, Halton Hills). Applicants must have their mutual fund accreditations completed as per must-have requirements a ...
-
Banking Advisor
Found in: Talent CA C2 - 3 weeks ago
Royal Bank of Canada OAKVILLE, Canada Full timeJob Summary · Job Description · Please note: This posting has been designed to locate future advisors for the Halton Market and area (incl. Burlington, Oakville, Milton, Halton Hills). Applicants must have their mutual fund accreditations completed as per must-have requirements a ...
-
Client advisor
Found in: Talent CA C2 - 6 days ago
Royal Bank of Canada OAKVILLE, Canada Part timeJob Summary · What is the opportunity? · As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships ...
-
Financial Advisor
Found in: beBee S2 CA - 3 weeks ago
RBC - Royal Bank Oakville, Canada Full timeJob Summary · Job Description · Multiple positions available ~ apply today · We are hiring full time advisors for our branch locations in the Halton market area (incl. Burlington, Oakville, Milton and Halton Hill). The applicant must be mobile and flexible with schedule and avail ...
-
Financial Advisor
Found in: beBee S2 CA - 6 days ago
Royal Bank of Canada OAKVILLE, Canada Full timeJob Summary · Job Description · Multiple positions available apply today · We are hiring full time advisors for our branch locations in the Halton market area (incl. Burlington, Oakville, Milton and Halton Hill). The applicant must be mobile and flexible with schedule and availab ...
Consumer Care Advisor - Oakville, Canada - Coloplast A/S
Description
Coloplast has an exciting opportunity for someone to join our Canadian Consumer Care Advisor team for a 12-month Fixed Term Contract.
This position is responsible for generating sales of Coloplast products through consumer sampling and telephone follow-up. In addition, this position provides superior level medical customer service, troubleshooting, and coaching to end-users that promote and enables the group to follow the referral path and meet metrics of the Coloplast strategy. The Coloplast Consumer Care Advisor is primarily responsible for the retention/conversion of new end-users and generating sales of Coloplast products through consumer sampling and telephone follow-up, troubleshooting product issues to gain acceptance and promoting the purchase of Coloplast products through the distribution network. The Advisor is the main internal point of contact for clinicians and is responsible for establishing and maintaining the relationship while promoting Coloplast clinical preference.
Major Areas of Accountability
Basic Qualifications
Pursuing an ambitious growth agenda, Coloplast develops and markets products and services that make life easier for people with intimate healthcare needs. Employing about 14,000 people and with products available in more than 143 countries, we are one of the world ́s leading medical device companies. We are constantly growing our business and always looking for new ways to move forward – we explore, learn and look for new ways of doing things.
Visit us on .
Watch the film. Follow us on LinkedIn. Like us on Facebook.
Coloplast employees are required to conduct business to the highest ethical and professional standards; comply with applicable laws and regulations, the Advamed Code of Ethics on Interactions with Healthcare Professionals, and company policies.
Coloplast is committed to a policy of Equal Employment Opportunity (EEO) which means we employ and promote individuals based on their merits, regardless of race, color, religion, sex, national origin, age, disability, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, status with regards to public assistance or any other protected classification.
56244
#LI-CO #LI-HYBRID
