Fitness & Classes Program Staff - Vancouver, Canada - UBC Recreation

Description

Job Title:
Fitness & Classes Program Staff


Job Type:
Miscellaneous Staff Salaried - Recreation Assistant (non-union), 35 hr/week


Work Term:
May 1st, 2023 to August 1st, 2023 (possibility of extension)


Remuneration:
$3,750/month


Position Summary:

Based out of the Athletics & Recreation Fitness Center (ARC), the Program Staff is responsible for assisting with the development, delivery, and day-to-day operations of UBC Recreation's diverse Fitness Programs offering.

The position directly supports a large team of fitness staff, including a large Personal Training (PT) team, Group Fitness Class instructors, Dance instructors, and Martial Arts instructors.

The Fitness & Classes Program Staff will receive training and hands-on experience working in a large-scale institution and in a program that engages UBC students, UBC Staff & Faculty, and members of the community.

The incumbent will gain exceptional experience in recreation program administration, development of student/non-student staff, and managing relationships with partners while developing skills in the areas of leadership, communication, teamwork, administration, critical thinking, and creative problem-solving.

The incumbent will be given opportunities to provide creative input into the direction of the Fitness Programs.

Day-to-Day Duties Relating to Fitness Programs

• Work in collaboration with the Fitness Programs Coordinator to support fitness staff with program delivery, equipment management, studio management, and management of registration software.
• Administrative tasks include assisting with program entry, equipment inventory and purchasing; managing substitution requests, and client file review to support areas such as personal training client registration, seasonal fitness program registration, and various partner programs across campus.

Personal Training

• Administers new client intake and matches clients with trainers while providing a high level of customer service and a warm, welcoming environment.
• Assists with the administration of the Personal Training webpage.
• Assists with considering equipment purchases and studio layout improvements.

Fitness and Instructional Classes

• Assist with the facilitation of Free Week each term, providing a welcoming and fun environment for participants to try out Fitness and Instructional classes.
• Organizes and audits programming details of fitness classes, including instructor availability, class scheduling, description, pricing, and venue capacity.
• Assists in various program delivery aspects, including registration, signin procedures, attendance/form tracking, and withdrawals.

Partner Programs

• Assists with organizing private programs for onandoffcampus partners, including studio bookings, assigning instructors, issuing invoices and contracts, and maintaining online registration.
• Assists with the development and delivery of diverse outdoor programming through relationships with external partners, and existing service providers in specialized outdoor activity areas.

Development of Student and Non-Student Staff

• Assist with recruitment, onboarding, and training of Work-Learn student programming staff, who will assist in the administration of the Fitness Programs portfolio.
• Assist with recruitment, onboarding, and training of new personal trainers, fitness instructors, dance and martial arts instructors, and camp leaders.
• Assist with the development and delivery of inperson training and staff meetings for personal trainers and fitness instructors, including training materials, teambuilding exercises, dayof logistics, and dayof execution.

Camps

• Assist with the development, implementation, and facilitation of new camps and initiatives.
• Assists in various program delivery aspects, including registration, signin procedures, attendance/form tracking, and withdrawals.

Other Duties as Required

• Assists in the execution of program evaluation tools for both PTs and fitness instructors
• Assists with the collection of statistics and data on program activities through their participation, and implements changes and recommendations accordingly.
• Assists in the development and implementation of marketing and promotional initiatives.
• Assists in the developing, implementing, monitoring, and evaluation of departmental policies and procedures.

Supervision Received
The Fitness & Classes Program Staff works closely with and reports directly to the Fitness Programs Coordinator.

This role also interacts with staff from across the Athletics & Recreation Department, and liaises with other departments across the University.

The incumbent works under a set of policies and procedures, and is expected to defer to the supervisor when any judgment or decision making outside these parameters is required.

Qualifications

Required/preferred qualifications and skills:

• Bachelor's degree, with a keen interest in recreation management and/or athletics & recreatio