Dental Receptionist - North York, Canada - Smile Design Dentistry on Bathurst

Description

• Greet patients in a warm and welcoming manner, both in person and over the phone.
• Schedule appointments accurately and efficiently, coordinating with patients' preferences and the availability of dental staff.
• Verify and update patient information, including insurance details, in the Dentrix system.
• Handle patient inquiries, concerns, and complaints with professionalism and empathy, escalating issues as necessary.
• Process payments, insurance claims, and other financial transactions accurately and in a timely manner.
• Maintain a clean and organized reception area, ensuring a pleasant environment for patients and visitors.
• Assist with administrative tasks such as filing, scanning, and data entry as needed.
• Collaborate closely with dental assistants, hygienists, and dentists to coordinate patient care and optimize office efficiency.
• Stay up-to-date with industry trends and best practices in dental reception and customer service.

• Minimum of 2 years of experience working as a dental receptionist or in a similar role.
• Proficiency in using Dentrix or similar dental practice management software.
• Excellent communication and interpersonal skills, with a friendly and professional demeanor.
• Strong organizational and multitasking abilities, with attention to detail.
• Ability to work effectively in a fast-paced environment and adapt to changing priorities.
• Commitment to providing exceptional customer service and patient care.
• High school diploma or equivalent; additional certification or training in dental office administration is a plus.

• Dental care
• Onsite parking

• French not required

• 8 hour shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

• Bonus pay

• Secondary School (preferred)

• Dental receptionist: 1 year (preferred)

• North York, ON M3H 3N3 (required)

• North York, ON M3H 3N3: Relocate before starting work (required)