Move Coordinator - Edmonton, Canada - SIRVA

SIRVA

Verified Company

Edmonton, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are searching for a confident, customer-focused individual to join our Move Management team.
This role is responsible for arranging moving services primarily for corporate clients whose employees are relocating within Canada.

RESPONSIBILITIES:

Act as the single point of contact for national accounts to receive, manage and monitor household goods shipment relocation orders for their transferees
Collaborate with moving agencies, drivers, third-party suppliers, and operations planners as needed to coordinate moving services
Follow pre-defined move management processes with multiple communication contact points
Record all pertinent transactions and communications in move order system, ensuring accurate and timely information is captured; populate auxiliary systems as required
Obtain quotes from third-party suppliers such as automobile carriers; review invoices for payment
Create and present cost estimates to accounts as part of the move authorization process
Handle real-time customer issues for quick resolution to minimize adverse financial impacts and logístical interruptions
Produce and maintain management reports, and administer account profiles as required

QUALIFICATIONS
Good knowledge of Canadian geography, preferably in the context of the transportation or household goods moving industry
Previous experience working with clients of corporate accounts an asset
Must be process and results oriented (i.e., time management skills); capable of simultaneously handling multiple customers, problem-solving tasks, or issues in a professional manner
Communicate clearly and concisely (written/verbal) in French and English
Work Location

SIRVA brings together strong, collaborative people in a dynamic culture of mutual respect, support, and passion for the brand and product.

We believe innovation drives winning performance, and we constantly challenge ourselves to be the very best we can in every aspect of our business.

You will be surrounded by some of the brightest and most driven people in the industry. At SIRVA, you will be in great company

At SIRVA, we're committed to cultivating a workplace that reflects the diversity of the global organizations that we serve.

We recognize that building an inclusive, engaged company culture results in empowered employees that reflect a wide range of approaches and perspectives.

Those perspectives lead to new ideas. New ideas lead to innovation and excellence.

Our approach to diversity, equality and inclusion is driven by a commitment to these values and a belief that diversity makes our company stronger.

SIRVA is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws.

SIRVA also prohibits harassment of applicants and employees based on any of these protected categories.