Directeur de succursale - Amherst - Fairstone Bank

Description

Are you looking for a rewarding career at Fairstone, a growing business with opportunities to develop new business, maintain client relationships and empower team members?

Job Summary

This full-time Branch Manager position is responsible for leading the overall success of our Amherst, Nova Scotia branch.

Main Responsibilities

• Maintain and optimize branch profitability by implementing effective strategies
• Grow the business by developing new opportunities and supporting client acquisition through multiple channels
• Create a best-in-class customer experience by ensuring all customer needs are met in a welcoming environment
• Implement people strategy that attracts, retains and develops talent
• Drive accountability and coach team members to achieve operational, developmental and customer experience expectations
• Lead change initiatives and ensure all relevant information is cascaded to teams
• Maintain high employee engagement and develop individual development plans
• Ensure all activities are conducted with compliance to governing regulations, internal policies and procedures
• Protect client confidentiality and adhere to company policies on customer confidentiality
• Promote Fairstone's positive image in local communities as an ambassador

Requirements

• College diploma preferred (BS/BA with coursework in Business)
• Three to five years of directly related work experience in finance industry sales (consumer finance industry preferred) or three to five years of previous management experience
• Excellent interpersonal and customer relationship building skills
• Strong communication skills to communicate with all levels of employees, managers and customers
• Demonstrated effective verbal, written and listening skills
• Proven ability to be a self-starter, proactive and display initiative
• Ability to work flexible hours in a fast-paced environment and manage multiple priorities

About Us

We are proud to be recognized as one of Montreal's Top Employers 2024 by Canada's Top 100 Employers.