Supervisor, Metrology Department - Mississauga - JSfirm

Description

Date Posted:

Country: Canada

Location: LOC Courtney Park Drive, Mississauga, Ontario, L5T 1J3, Canada

Position Role Type: Unspecified

Job Title: Supervisor, Metrology Department; Dimensional, Experimental and Development, Gauge and Tooling, and NDT Inspection

Reports to: Quality Manager

About Pratt & Whitney Canada

Pratt & Whitney Canada (P&W) is a global leader in the aerospace industry, headquartered in Longueuil, Quebec. We manufacture next-generation engines that power the world's largest fleet of business, general aviation, and regional aircraft and helicopters.

For nearly 100 years, we have pioneered advancements in engine development, supporting cargo and equipment, transportation, wildfire suppression, and passenger travel.

An Employer of Choice

Pratt & Whitney Canada was recognized as one of Canada's Top 10 Employers in 2025 by Forbes and ranked 1 in the aerospace and defense industry in the country. Our headquarters are also listed among the top employers in the Montreal region. These accolades reinforce our reputation as an employer of choice in Montreal, Canada, and worldwide.

Why Join Our Team?

By joining our Quality team, you get to join a highly skilled team members in a position offering significant visibility and influence, requiring daily collaboration with diverse teams broadening your technical expertise. As part of your growth trajectory with us, you will become highly familiarized with rigorous airworthiness standards, our processes, how we find solutions, and how we deliver world-class products.

This is a full-time, Monday-to-Friday day shift position (with the earliest start time at 8:30 a.m.), based in Mississauga and performed exclusively on-site (office and production).

What will your day-to-day look like?

The Supervisor, Metrology Department; Dimensional, Experimental and Development, Gauge and Tooling, and NDT Inspection, supports both Production and Experimental/Development business units within the Engine Centre.

The work executed by the team is complex, technical, regulated and fast-paced, including many sub-specialties which requires dedicated leadership.

The Supervisor oversees a team of about 10 providing leadership across a range of advanced inspection disciplines including MRB, CMM and dimensional inspection, NDT, Spec Check and Experimental Authorized Inspection, and Tooling and Gauge Calibration.

They are responsible for operational performance, regulatory compliance, employee development, workload prioritization, and continuous improvement across the department.

Finding operational improvements and efficiencies, as well as workforce planning, will be a critical component of this role.

Additionally, working collaboratively with various stakeholders across multiple business units will be essential.

Key Responsibilities

Leadership & Department Oversight

• Lead and supervise a team of 10 metrology, NDT, CMM, and inspection professionals across multiple shifts and high priority workstreams.

• Set daily priorities for the department

• Manage staffing, scheduling, overtime, and resource allocation to meet fluctuating production and development demands.

• Conduct performance reviews, develop training plans, and mentor staff in advanced inspection competencies.

Operational Excellence & Technical Governance

• Establish or optimize processes, inspection methods or capabilities, calibration strategies, team governance and departmental strategy

• Devise and track all needed departmental KPIs and implement CORE to ensure the customer is supported

• Improve visibility around key processes of interest to stakeholders

• Maintain capital/equipment plan ensuring capabilities are maintained and/or improved

• Audit processes to documentation driving change where required, removing roadblocks, providing clarification, and improving quality and efficiencies

• Oversee the execution and accuracy of work performed within the department

• Ensure data solutions are in place and data integrity is maintained and cleaned in systems including ITDM

Risk Management & Quality Compliance

• Support internal and regulatory audits and foster a quality, safety, and compliance culture

• Manage and mitigate operational risks surrounding volume of work, capabilities, and resources

• Support and/or lead escape process when required

Performance Management & Strategy

• Track and report on departmental KPIs

• Drive process optimization, automation opportunities, and digital tool adoption to increase throughput and reduce cost

• Lead organizational changes impacting the metrology department and develop mitigation plans.

Roles Under Supervision

1. Experimental Authorized Inspection / Spec Check / Experimental Inspection

• Conducts quality audits for experimental engines and related parts.

• Ensures conformity with engineering design, QMSPs, and TCCA requirements.

• Raises quality notifications, investigates non-conformances, and ensures parts meet airworthiness conditions.

2. Material Review & Quality Review

• Analyzes non-conforming hardware and recommends repair schemes or dispositions.

• Acts as the interface between Operations and Engineering.

3. Gauge & Tooling Calibration and Inspection

• Performs calibrations for measuring equipment, gauges, and assembly tooling.

• Updates ITDM, validates tooling repairs, quarantines non-conforming equipment, and supports audits and investigations.

• Inspects tools to drawing, manages databases, and processes out-of-tolerance reports.

4. CMM / Dimensional Inspection

• Develops and validates CMM programs.

• Performs complex dimensional inspections, in-process and final checks, and non-conformance reporting.

• Maintains CMM hardware and software and schedules the use and maintenance of precision measurement instruments.

• Investigates, inspects, and documents material non-conformances

• Supports inspections needed for gauges and tooling, in addition to development and production hardware

6. Non-Destructive Testing (NDT)

• Performs FPI, MPI, and other certified NDT methods.

• Analyzes NDT results for accuracy and compliance with regulatory and engineering standards.

• Maintain industry certifications including Level 3 statuses

• Develops or refines testing procedures when required.

What do you need to be successful?

Technical Expertise

• Experience in CMM, dimensional inspection, and NDT.

• Understanding of engine production, development, and certification environments.

• Experience with tooling/fixture calibration and dispositioning significant out-of-tolerance conditions.

• Experience in MRB activities

Leadership & Communication

• Able to manage across multiple shifts, competing priorities, and urgent requests.

• Strong interpersonal skills and ability to mentor, coach, and develop technical teams.

• Skilled at cross-functional communication with Engineering, Production, and Quality.

Regulatory, Safety & Quality Systems

• Maintains a safe working environment executing weekly/monthly reviews

• Experience with AS9100, TCCA, FAA, and related audit requirements.

• Knowledge of Quality industry standards and controlled inspection environments.

Continuous Improvement & Business Acumen

• Experience implementing governance and driving success through business management frameworks similar to CORE

• Proven ability to identify process improvements and automation opportunities.

• Ability to drive change in complex, high-compliance environments.

• Experience with external vendors and negotiation.

Education & Experience

• Minimum: Technical diploma or degree in manufacturing, mechanical, aerospace, or related discipline.

• Experience in manufacturing and/or aerospace supervisory roles strongly preferred.

What do we offer?

• Pension and savings plan with employer contributions

• Group insurance program

• Opportunities for advancement (career progression)

• Merit or recognition program

• Health and wellness program, including virtual health care

• Recreational and sports club

• Nearby daycares

• Transportation accessibility or public transit program and free parking

Working at Pratt & Whitney Canada

The masculine pronoun is used without discrimination and solely for the purpose of making the text easier to read. We will consider applications from all qualified candidates.

At Pratt & Whitney Canada, we combine passion, boldness, and precision to design, manufacture, and maintain the most advanced and reliable aircraft engines in the world. Our work and the quality of our products contribute to the success of our customers, who in turn save lives, support commerce, connect communities, and protect freedoms.

At Pratt & Whitney Canada, you have the opportunity to make a difference every day—just look up. Are you ready to go beyond?

The selected candidate will be required to complete a criminal background check and any applicable clearances with respect to the handling and transfer of controlled goods. Employment is conditional upon the successful completion of these checks and obtaining the required clearances. Failure to do so will result in the withdrawal of the employment offer.

The salary range for this role is 78,000 CAD - 122,850 CAD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. RTX offers a comprehensive benefits package that includes medical and dental coverage, disability benefits, a retirement savings program, and tuition assistance through RTX's Employee Scholar Program. Eligibility for specific benefits is based on factors such as position level, employment @type (e.g., temporary or permanent), and business unit, and will be discussed during the hiring process. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.