Maintenence Technician Beauharnois - ISS Facility Services (US)

ISS Facility Services (US)

Verified Company

Beauharnois, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Maintenance Technician

Key Purpose

The
Maintenance Technician reports directly to the Site Operations Manager to ensure all facilities related equipment are maintained to the highest standards in the Hard Services line.

Additionally, the Maintenance Technician will partner with the Site Operations Supervisor to ensure collective success across all service lines (hard, soft, and operational) and embody the OneISS (one team) methodology of facility operations.

Core functions of this role involve solving non-complex (single system) maintenance and repair of a building's shell, core, and equipment.

The purpose of this role is to maintain facilities for clients, customers, and staff in a safe operating condition; execute a best practice preventative and reactive maintenance program; and resolve immediate operational and/or building safety concerns.

Ultimate success in this role is around providing safe and reliable building systems that proactively and reactively support our client's business needs.

This role will be asked to flexibly cover and augment roles in case of employee turnover or customer demand increases.

Success Criteria

Clear linkage between OneISS vision, transformation, and business excellence
Ability to work within tight timelines
Participate and embrace the development opportunities within group
Ability to guide colleagues in embracing process improvement measures
A drive to creative problem solving for new challenges
An interest in standardizing solutions to recurring challenges

Key Areas of Collaboration and Influence

Communicate effectively with colleagues at multiple accounts and across the company so that information is disseminated effectively and participate in project groups and meetings as required
Transfer best practice
Use the account successes to promote and further develop ISS
High school diploma or vocational or trade school/college required
Basic mechanical and plumbing skills including knowledge of the corresponding tools in these trades
Communication skills to translate basic technical information to those with and without a technical background
Work independently and as part of a team, requiring strong communication and interpersonal skills
Potentially work in noisy environments (with required PPE), stand for long periods of time, crawl, climb and work with equipment of various types
Must possess valid state driver's license. May be required to travel via car within a specific metropolitan region
Demonstrates professional and customer service aptitude
Basic computer proficiency skills (Word, Outlook, CMMS Systems, Smartphone Systems)

Key Accountabilities

Self-Performance of Primary Preventative (PM's) & Reactive Maintenance (RM's) work orders to consist of:
Patch/Painting of walls
Door/Lock hardware repairs and installation (basic)
Installation and mounting of building fixtures (tv's, signs, etc.)
Minor plumbing repairs (clogs, drains, valves, faucets, fixtures, etc.)
Safety Eyewash/Shower Inspections and Maintenance
Fire Extinguisher Inspections
Overhead Lighting Bulb installation
Roof inspections
Light Snow removal and walkway salting (cold weather regions)
Building Safety Inspections
Kitchen Equipment Inspections
Café Equipment specialty cleaning
Shopping tool repairs (casters, handles, etc.)
HVAC system & water system filter replacements
Hot/Cold Calls
Proactively mitigate slip, trip, fall hazards
Effective LOTO (lock out, tag out) compliance
Ensure all health and safety requirements are established and followed by on site staff and subcontractors
Use of CMMS system software for work order management (PC & Mobile based)
Follow 5S principles for organization/cleanliness of "Front of House" (client/customer spaces) and "Back of House" (equipment rooms, storage areas, tool cribs, etc.) on the property
Order supplies for PM's and RM's as needed. Ensure on site tool crib inventory is correctly managed to ensure SLA uptime is met
Complete detailed records of all work to be documented in the CMMS system
Conducts frequent equipment rounds and readings to detect malfunctions, records data as required
Escorts and directs site vendors as required
On call (1st line of support) to address escalations or emergencies if they arise according to designated on call schedule
Ensure that all customer complaints are handled professionally, appropriately, and in a timely manner

Physical Demands & Work Environment

Prolonged periods walking or standing
Must be able to lift, carry, and place up to 50 pounds at a time
Must be able to work days, nights, weekends, and/or holidays as needed
Must be able to bend or stoop frequently
Must be able to work at heights on mobile or stationary work platforms
Must be able to operate powered industrial trucks
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