HR Administrator - Richmond, Canada - SSP America

SSP America

Verified Company

Richmond, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

$55,000-65,000 Annual Salary:

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Full Benefits:

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Free Parking:

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Commuter Assistance:

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Employee Meal Plan
The Human Resources Administrator will provide comprehensive HR support in the areas of employee relations, recruitment/staffing, compensation, benefits.

The HR Admin will report to the Director of Operations and will work closely with the respective Regional People Leader to ensure high quality HR administration.

This position is on-site with occasional travel.

EMPLOYEE RELATIONS

Respond to, manage, and bring employee relations issues to resolution.
Investigate and resolve complex or high exposure employee complaints, issues and concerns regarding employment practices originating from various sources, including but not limited to grievances, Ethics & HR Hotline calls, general employee complaints, lawsuits, and complaints filed with federal, state and local agencies.
Ensure execution of grievance and disciplinary policies and procedures and monitor to ensure fairness and consistency.
Promote, monitor, and measure the effectiveness of employee relations activities.
Ensure execution of employee relations programs/practices that create a positive organizational culture and enable management effectiveness.

COMPENSATION & BENEFITS

Ensure effective communication of compensation and benefits plans and policies to employees.
Facilitate the hourly and management salary review processes.

RECRUITMENT/STAFFING

Identify staffing needs and participate in the interview and selection process for open management positions.
Drive the hourly recruitment and orientation/training processes.
Ensure the utilization of hourly recruitment tools & templates
Minimize legal exposure and risks by educating and ensuring that management follows all applicable employment laws.

COMPANY POLICY, MISSION, VISION, & VALUES ADMINISTRATION

Manage the administration of all SSP HR policies and procedures.
Cultivate leadership and ethical values in self and others through modeling and coaching.
Provide effective and consistent messaging across the organization when communicating SSP's Mission, Vision, and Values.

METRICS

Conduct data analysis, as needed.
Identify causes of turnover and develop strategies to improve retention.
Prepare monthly HR metrics for the location.

OTHER GENERAL DUTIES

Ensure execution of other initiatives as directed by Manager or required by Company
Perform other HR related duties and administrative responsibilities as needed

Skills and Other Requirements

BS Degree in Business Administration, Human Resources or related discipline; or combination of education and related professional experiences
Minimum of 2+ years of work experience in human resources
HR experience in restaurants, retail, hospitality, club/resort or foodservice industries highly desirable
Union experience highly desirable
Ability to travel on occasion with notice
Bilingual Canadian French and English
an asset
Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)
Knowledge of industry technology tools, such as UltiPro or ADP.
Ability and flexibility to work independently and in a fastpaced environment
Dynamic and positive attitude to support our culture and work environment
Excellent communication (verbal and written), organization, and follow up skills
Highly analytical, perceptive, and with sound judgment
Ability to juggle multiple tasks, effectively prioritize assigned job duties, and meet deadlines
Flexibility to support various operations work activities during busy seasons
Service oriented approach is essential to support all team members
Ability to work within a highly collaborative team environment
Ability to effectively manage conflict and ensure successful outcomes. Ability to deal with high stressful situations and exercise sound judgment and decision making