Service Advisor - Edmonton, Canada - Midas - Edmonton 5392
Description
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Training & development
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE & provincial Certifications and/or years of automotive repair experience.
This role is for those with a Go-Getter personality, if you are looking for a pay cheque then keep looking.
Responsibilities
The Service Advisor supports the Shop Manager in the optimization of the shop's retail sales and profitability while delivering superior customer service, including:
- Develop and present estimates, source parts and sell jobs to customers
- Interpret inspection results (working with Technician) and present results to customers
- Deliver superior customer service while listening and consulting customers
- Contributing to the effectiveness of peers to promote success
- Increase and optimize retail sales and shop profitability, achieving or exceeding shop objectives and goals
- Maximize the safety and wellbeing of the shop employees and to be a good corporate citizen in the communities within which the shop operates
Qualifications
- General automotive knowledge
- 1 year experience in the automotive industry
- Excellent customer service skills
- Good communication skills
- Teambuilding skills
- Valid driver's license
- Ability to work a flexible schedule including Saturday's
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