Director, Customer Operations - Woodbridge, Ontario

Only for registered members Woodbridge, Ontario, Canada

2 weeks ago

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Job summary

We are seeking a visionary leader to develop and execute strategic plans to achieve departmental objectives aligned with corporate goals. The incumbent will lead the digital/omnichannel customer experience and drive continuous improvement.

Responsibilities

  • Develop and execute plans to achieve annual department objectives that align with corporate targets and strategies.
  • Work with Collections and Cash Administration functions, ensuring seamless transition, role clarity, and alignment with customer lifecycle goals.

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