Customer Support Representative - Vancouver, Canada - Snowstorm Technologies Global Travel Solutions Inc.
10 hours ago
Description
Job OverviewCustomer Success Representative (Full Time)
Snowstorm Technologies Global Travel Solutions Inc.
55 Water St. Vancouver, BC
Compensation:
$22.00 / hr
Job Description:
-
Do you have a passion to provide extraordinary service to customers?
Join a rapidly growing organisation with customers & offices around the world
Being a global leader demands a large degree of anticipation, an understanding of where business is headed and getting there first.
Based in Downtown Vancouver, our talented team is committed to our success and growth.
We are already working with some of the biggest names in the travel industry and continue to grow our business and expand our footprint around the world.
A typical day may include:
- Carrying out a range of customer service activities, including answering queries, assisting with requests, analysing & solving issues, while ensuring that customer value is maintained to the standards set forth by the organisation
- Trouble shooting technical issues & providing relevant solution
- Performing other administrative tasks, independently and responsibly, as required
- You will be a good fit for this role if you have previous travel customer service / contact centre experience, innovative thought process and is comfortable with technology.
- You must also be an adaptable, multitasking, fast learner who takes initiative and has great attention to detail.
- Preserve and grow your knowledge of procedures, products and services
- Sabre GDS knowledge and proficiency preferred
- Follow up with customers, provide feedback and see problems through to resolution
- You are a team player and support the team to succeed in all circumstances.
- High level of conversational and written English proficiency required
- You will also be a good fit if you can work in a dynamic fastpaced environment and can adapt to change in a growing organisation.
- Matured individuals who can work under mínimal supervision
Job Type
:
Full time
**Experience in Travel Agency is an asset
Qualifications:
High school diploma/GED required (Bachelor's degree preferred)
Job location:
Work from home till office reopens
Salary:
$22.00
Paid Leaves: 10 days / year
Other perks:
Paid training & Benefits Plan (optional)
Experience:
Customer Service: 1 year (required)
Sabre GDS proficiency (preferred)
Available shifts and compensation:
We have available shifts all days of the week. Compensation is $22.00/hour.
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