Food & Beverage Barender/server - Vancouver, Canada - Hilton Vancouver Downtown Hotel

Description

Expertly mix cocktails infused with natural ingredients and local flavors in a speedy, efficient, friendly, and professional manner. Ensure that the proper materials and supplies are on hand. Provide exceptional service and conversation to guests at your bar.

Maintain the cleanliness of the bar area through disposing of all waste, clearing and cleaning all glassware, and wiping down bar and preparation areas.

Provide opening and closing inventory of spirits.
Responsible for preparing and serving artisan elixirs from a specially curated menu in a friendly, courteous and efficient manner to all Hendrick guests, as well as preparing drinks for In Room Dining orders
Responsible for creating unique beverages to Hendricks
Assist Food and Beverage management in bar inventory controls
Maintain a high level of professionalism in all aspects of job performance
Assumes at all times a pleasing and helpful attitude towards guests and fellow team members
Ensures adequate stock of bar glassware, drink ingredients and bar condiments
Maintains a thorough working knowledge of all Food & Beverage menus, daily additions and services provided by the hotel
Ring in orders correctly, following all established procedures
Practices suggestive selling and knows all feature products
Completes liquor requisitions and general requisitions on a daily basis for complete liquor, beer and wine stock
Ensures correct and up to date inventory for wine list.

Includes reports of any vintage changes, out of stock items and delisted items to management and team member in a timely manner.

Keeps an up to date beverage list
Is aware of amount of liquor served to guests, adhering to local liquor laws and regulations and Serving It Right guidelines
Responsible for control of drinks leaving the bar, ensuring all drinks have been properly rung in
Collect payment for all food & beverage sold at the bar and is accountable for beverage costs
Understands operation and routine maintenance of bar equipment
Controls own float and handling of cash
Takes corrective action if a guest is not satisfied and brings the situation to the attention of the Manager
Actively participates in department meetings and training sessions
Comply with Health & Safety procedures, Hilton policies and emergency procedures
Abide by Communicable Disease Prevention
Performs other reasonable job duties as requested

Previous Bartending and Serving Experience at a similar Hotel or equivalent restaurant - 2 years
Has required knowledge of working with cocktails, wine and beer
Knowledge of Micros or other point of sale system
Great conversational skills and teamwork oriented
Positive outlook and outgoing personality
Team player, but can work unsupervised
Ability to work under pressure
Strong organizational skills
Ability to listen with a desire to meet and exceed guest expectations
Cash handling experience
Must have english communication skills - reading and writing
Must follow all policies and procedures and Brand Standards