Business Development Advisor - Vancouver, Canada - Family Insurance Solutions

Description

Job Type Regular Full-Time


Remote Type Hybrid


Location Vancouver, Canada


Love What You Do

Family is part of Definity, a Canadian, multi-channel, property, and casualty insurance company whose success is founded on our family of companies' long history of delivering a superior experience for those who count on us.

We're proud to help our customers, broker partners, employees, and communities adapt and thrive in a world of constant change.

Our success in transforming into a digital leader in our industry is driven by a talented and engaged team with a passion for innovation and high performance.

Our ambition is to be one of Canada's leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Family offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with.

Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers, and customers while ensuring collaboration, teamwork, and accountability for goals.

What can you expect in this role?

Reporting to the Director, Business Development (BD), the Business Development Advisor contributes to Family & Economical's growth and profitability by actively managing and growing relationships within the existing Broker network as well as building relationships with new Brokers in their territory.

The incumbent must be an energetic and service-oriented team player with exceptional customer service, verbal and written communication skills, strong ability to influence with effective negotiation skills.

Responsibilities:

As Business Development Advisor, you will be responsible for:

• Delivering profitable gross written premium (GWP)
• Evaluate assigned brokers within their territory to drive new business premium to achieve targets.
• Developing and implementing sales plans and managing pipelines at their territory and broker level
• Providing input to the Director, Business Development on continuous improvement opportunities for functional processes and technologies to drive efficiencies.
• Managing relationships with their assigned Brokers as related to Personal Insurance and Commercial Insurance and acting as a point of contact for inquiries. The responsibility split will be in the ratio of 60% Personal lines and 40% Commercial lines.
• Conducting quarterly broker reviews for their territory, and actively monitoring broker performance
• Actively monitoring broker performance and provide guidance, support, and relevant training to brokers within the territory.
• Negotiate, escalate, and engage Family stakeholders where appropriate.
• Collecting and escalating market intelligence and providing input for analysis.
• Partnering with peers in Underwriting and Claims to provide exceptional Broker experience across multiple touchpoints.

What you bring to the role?

Experience & Qualifications

• University degree in any discipline or a college diploma in a relevant discipline
• CIP designation or a commitment to completing the CIP is required.
• Additional designations are considered an asset (e.g., FCIP, Certified Sales Professional (CSP))
• Minimum of 5 years of Property and Casualty experience, preferably in sales or marketing or personal lines underwriting
• Exceptional customer service, verbal, and written communication skills
• Strong ability to influence and effectively negotiate with stakeholders.
• Ability to coordinate 23 days overnight travel every six weeks if required.
• Valid driver's license with a driving record acceptable to the company
• A strong network of personal and commercial lines broker relationships within British Columbia and the proven ability to create and nurture new relationships.

Go ahead and expect a lot — you deserve it, and we've got it:

• Hybrid work schedule for most roles
• Company share ownership program
• Retirement savings program with companymatched RRSP contributions
• Generous time away, including vacation, personal leave, and birthday leave
• Paid volunteer days and company matching on charitable donations
• Competitive salary and benefits, including educational resources, tuition assistance, and paid time off to study for exams
• Focus on inclusion with employee groups, access to BIPOC counselors, access to programs for working parents
• Wellness and recognition programs
• Discounts on products and services

Family's office is located in the picturesque Coal Harbour area of downtown Vancouver, close to the seawall, Stanley Park, and public transit.

The company offers a supportive and collaborative work culture with great employee perks.