Program Manager - Vancouver, Canada - VERB Interactive

VERB Interactive

Verified Company

Vancouver, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

VERB is a digital marketing agency with our head office located in downtown Halifax, Nova Scotia.

Our global clients offer the opportunity to work and collaborate with some of the world's biggest destinations, resorts, and travel brands—and with our employee travel credit, it's easy to experience them for yourself.

We take a balanced approach to work/life and have fun at the office
- or wherever we happen to be working. We are passionate about exceeding expectations and we thrive on jobs other agencies might find too big, or too difficult, or too fast.

Sound good? Great, here's who we're looking for

VERB is looking for a Program Manager who will provide strategic guidance to internal and external teams, while overseeing the progress of various interconnected projects.

They partner project management with business analysis skills and varied technology experience to be the big picture visionary who sees out integrated business solutions through to delivery.

What You Will Do

Manage the program lifecycle, from conception to launch, including defining project scopes, timelines, budgets, and resource allocation
Act as the program expert who has an intimate understanding of the entire solution
Work closely with project managers, cross functional teams, and internal and external stakeholders to execute project plans ensuring all milestones are met and deliverables are high quality
Define and prioritize key requirements for crossfunctional teams and external vendors
Develop and manage budget for projects and maintain accountability for delivering against established business objectives
Collaborate with all VERB internal departments including, Development, Marketing, UX and Creative, on key process efficiencies and remove roadblocks as necessary
Meet with stakeholders regularly, ensuring transparent communication regarding project issues and decisions
Craft requirement documents with technical specifications, functionalities and/or user stories
Develop and deliver enduser technical documentation and training
Analyze, evaluate and overcome program risks
Act as a client advocate and manage internal communications throughout the development cycle
Ensure collaboration and strong communication among team members and stakeholders
Contribute to continuous improvement initiatives within the Project Delivery team

Requirements:

5+ years of program or technical project management experience
Postsecondary education in project management, computer science, business, or equivalent experience
The following certifications are considered an asset:
PMI Agile Certified Practitioner (PMI-ACP)
Business Analysis Certificate (ECBA or CPRE)
ITIL V3 Foundation
Working knowledge of postman scripts, web sequence diagrams, UML diagrams, and familiarity with Swagger
Experience developing requirements, user cases and user stories
Experience implementing Agile project management methodologies
Experience working within a CMS (Wordpress, Drupal)
Knowledge of project delivery processes (Discover, Definition, Design, Develop, Deploy)
Familiarity with Atlassian Suite of products, i.e., Confluence and Jira, with experience managing projects within Jira
Experience managing stakeholders, with skills in leadership, time management, and facilitation
Highly organized with the ability to function in a fastpaced business environment

Benefits

Our benefits are anything but basic, with vacation time available on day one (not to mention an extra bonus week during the holidays), an annual travel credit (for non-work related travel), and free office snacks and drinks to keep you energized when you're around.

In addition, we offer the following and are consistently looking for new ways to enhance the benefits we offer to our team:

100% premium share option for Group Health Insurance (medical, dental, vision), with a health spending account to top up your claims
A healthy living account
Company matching RRSP program
Top up for Parental/Pregnancy leave
Remote and flexible work arrangements
Transit and fitness discounts
Recreational sports teams
Learning and development opportunities with a multitude of resources
Internal recognition programs