Customer Business Development Representative - Mississauga, Canada - Maple Leaf Foods

Maple Leaf Foods

Verified Company

Mississauga, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

The Opportunity:

Responsible for supporting the eCommerce business team by ensuring key sales information, insights and recommendations are available on a timely basis to enhance eCommerce business development efforts.

Equally responsible for developing and strengthening our North American eCommerce customer relationships and providing support and information to internal business functions.

Snapshot of a Day-in-the-Life:

Responsible for supporting, developing and growing the relationships with our key eCommerce customers in Canada and the United States. This includes the fundamentals of content, SEO and digital merchandising tactics while also reaching and exceeding internal commitments such as volume, profit, and trade spend ROI.
Ensure flawless execution of order fulfillment, liaising with internal departments to ensure customer expectations are met / exceeded
Attend key customer meetings business reviews, planning meetings, new product presentations, etc. with Customer Business Development Managers
Provide backup support to Customer Business Development Managers (i.e. vacation coverage etc.)
Complete analysis, gain key insights and make recommendations on key performance indicators/trends and future opportunities such as sales volume, trade spending, advertising promotions, new product launches, pricing, etc.
Assist in the development of customer presentations (i.e. product launches, customer business plan/reviews, promotions, merchandising, pricing, etc.)
In conjunction with other functions, coordinate, support or lead processes internally to allow Customer Managers increased external focus
Effectively communicate customer requirements across all internal functions
Ensure systems / processes are effectively managed and improved
Recognize and make recommendations on cost reduction opportunities
Other duties as assigned
Assist customer team with information requests, key insights, recommendations and processes (support external processes / lead and support internal processes)
Develop a deep understanding of the customer to provide valueadded services to the customer team and customer(s)
Improve internal process to support effectiveness, efficiency and external focus

What You'll Bring:

Postsecondary education required

- business focus preferred

23 years' work experience in a sales or marketing function eCommerce experience preferred
Strong computer skills (Microsoft Office) and good systems knowledge (Cognos, BPCS)
Strong analytical skills; ability to gain and communicate key insights
Strong interpersonal skills
Good verbal and written communication skills
Ability to work under pressure in a fast paced, demanding work environment
Highly organized, factbased and detail oriented
Able to anticipate internal/external customers' needs and proactively seek to satisfy those needs

What We Offer at Maple Leaf Foods:

Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
A hybrid work model that embraces remote work for eligible roles, helping team members achieve worklife balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
Defined Contribution Pension Plan with company matching that starts on your first day of employment.
Learning and development opportunities, including workshops, 'speaker series' events, and resources that allow you to develop your skills and progress your career.
Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us:

We're a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet.

We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let's build a better future, together.

We're passionate about food. For more than 100 years, we've made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf