Hotel Manager - Toronto, Canada - FAIRMONT

FAIRMONT
FAIRMONT
Verified Company
Toronto, Canada

2 weeks ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter


Description

Company Description
For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark.

When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital.

Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold - the property's exclusive hotel within a hotel luxury experience.

Another stunning chapter for Fairmont Royal York has begun.


Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


Note:
Must already be legally entitled to work in Canada to be considered for the position


Responsibilities:


To provide Executive Level leadership and strategic planning for all departments in support of our service culture, guest experience while maximizing our daily operations and delivering a balanced scorecard for all stakeholders.


  • Consistently offer professional, friendly and engaging service
  • Support the RVP/ General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the RVP/GM in their absence
  • Oversee the operations functions of the hotel, including but not limited to Food and Beverage, Rooms Division, Security, Engineering and Project Management
  • Lead and support all departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation
  • Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget
  • Ensure that monthly financial outlooks are on time, on target and accurate
  • Ensure full compliance to hotel operating controls
  • Ensures the continued update of the Hotels Emergency Preparedness Plan
  • Approves with the Regional Controller all Contracts, Purchase Orders and AFE's
  • Actively involved in the recruitment process of leadership positions within the operating departments
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

Qualifications

Qualifications:

  • Previous experience in a senior leadership role, within a similar hotel brand
  • Extensive hotel operations experience required
  • Demonstrated knowledge of budget planning and financial controls
  • University/College degree in a related discipline preferred
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Additional Information What is in it for you**:

  • Employee benefit card offering discounted rates at Accor properties worldwide
  • Complimentary duty meal
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility & Sustainability activities
  • Access to our comprehensive benefits package, including extended health, dental, vision benefits; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax Free Savings Account (TFSA)
  • Paid time off including vacation, sick and statutory holidays

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