Senior Managing Consultant, UKG - Vancouver - IBM Computing

    IBM Computing
    IBM Computing Vancouver

    23 hours ago

    Full time
    Description

    Introduction


    A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio

    Responsibilities

    • Lead client engagements, driving complex interface architecture, technical design, and issue resolution.
    • Define and manage integration scope for HR implementations, including Core-Hybrid and Talent-Hybrid deployments across SAP SuccessFactors and S/4HANA HCM.
    • Apply hands‑on expertise in middleware platforms such as SAP BTP Integration Suite (CPI) and lead offshore teams
    • Collaborate with cross‑functional IBM teams providing technical leadership

    Your role and responsibilities


    As a Package Consultant specializing in SuccessFactors Time Management, you will design and deploy HR technology solutions to establish key business capabilities and enable strategic initiatives and operational improvements. You will work closely with clients to understand their requirements and deliver tailored solutions. Your primary responsibilities will include:

    • Design and Deploy Solutions: Design and deploy HR technology solutions that meet client requirements, establishing key business capabilities and enabling strategic initiatives and operational improvements.
    • Analyze and Configure Time Functions: Analyze requirements, design, configure, implement, and troubleshoot key Employee Central Time functions, including positive and negative time tracking, absence management, forecasting, and schedules.
    • Provide Training and Support: Provide training and support to clients on SuccessFactors Time Management tools, ensuring they can effectively utilize the solutions.
    • Stay Up‑Date with New Features: Stay current with new features and releases of SuccessFactors Time Management modules, applying this knowledge to deliver high‑quality solutions.
    • Troubleshoot and Support: Help support and troubleshoot the Time Management module, resolving issues and ensuring seamless functionality.

    As an Integration Expert, you will partner with clients to design, implement, and integrate comprehensive HR technology landscapes across platforms such as SAP SuccessFactors HXM (Employee Central, Employee Central Payroll & Time), S/4HANA HCM, UKG (Kronos), and WorkForce Software.

    Your role will include implementation planning, requirements gathering through workshops, advising on leading practices, managing interface and integration development, and coordinating with offshore configuration teams. You will lead solution testing, deployment, and post‑go‑live hypercare support to ensure seamless operations. You will be responsible for defining the integration architecture and overall system landscape for national and global clients, driving operational improvements, developing business cases, and tracking performance outcomes. You will build strong client relationships, provide strategic guidance, and mentor junior team members to foster capability growth within the team.

    Required technical and professional expertise

    • Previous hands‑on experience implementing UKG Workforce Management (WFM) Pro solution.
    • Previous experience configuring UKG WFM Pro solution.
    • Previous experience leading UKG WFM Pro requirements gathering workshops.
    • Previous experience testing and troubleshooting the UKG WFM Pro workshops.
    • Relevant UKG Certifications.

    Preferred technical and professional experience

    • Hands‑on experience implementing UKG WFM Pro Advanced Scheduling solution.
    • Fluency in French.

    IBM is committed to creating a diverse environment and is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.


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