Customer Relations Specialist - Kitchener, Canada - Flanagan Foodservice

Flanagan Foodservice

Verified Company

Kitchener, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

What We Do
s.t.o.p.

Restaurant Supply has paved a path into becoming the top provider of top-quality kitchen equipment and materials for many foodservice giants in the hospitality industry.

Our primary mission is to continuously pursue growth and perfection in everything we do to provide nothing but the best for our clients.

Always on top of our game and putting the best interests of our customers first, s.t.o.p. Restaurant Supply promises an efficient and convenient online shopping experience for everyone.

You can rely on our team of highly skilled professionals to exceed customer expectations by adhering to trustworthy and industry-established business practice.

What We Offer:

RRSP Plans
Profit Sharing Program
Comprehensive Flexible Benefits
Paid Personal Days and Your Birthday
Annual Health & Wellness Benefit.

What it's all about:

You are an energetic and highly organized service professional with a passion for providing service excellence. You excel at customer service and can be counted on to support everyone around you. You approach what you do with high attention to detail and take care at every step.

You thrive in a fast-paced environment and enjoy working in partnership with a diverse team of people to deliver the best possible service to our customers.

s.t.o.p. Restaurant Supply Ltd. is looking for a customer service representative to join our team in our Kitchener location. This person will be responsible for a variety of tasks, from entering orders to issuing credits and quoting equipment. Training is provided and on going.

What you'll do:

Assist commercial reps with their requests
Address shorts & subs report daily
Invoicing
Arranging courier pickups
Issuing credits
Backorders
Various other admin tasks

Qualifications:

Friendly, outgoing with healthy sense of ambition to grow with our company.
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent timemanagement and prioritization skills
Familiarity Excel and Word
Strong mathematical skills
Pleasant, clear voice
Bilingual applicants will be given preference