Client Experience Lead - Toronto, Canada - Foundation Physiotherapy & Wellness
Description
Introduction
Company
Foundation Physiotherapy is a physiotherapist-owned and operated facility. We provide physiotherapy, chiropractic and massage therapy services to clients living and/or working in downtown Toronto. At Foundation Physiotherapy, our focus is on delivering exceptional results and services, learning new techniques, advancing our capabilities, and of course, having an exceptional team environment
Position Overview
Responsibilities include:
- High quality interactions with clients
- Delivering client services such as inquiries, bookings, payments
- Payment reconciliation
- Maintaining and managing accounts receivables
- Managing, training, and overseeing the client experience team
- Direct support to the clinic director with reporting and billing
- Administrative tasks as assigned
- Understanding and selling related health care services and products
- Developing and delivering company promotions and onsite marketing events
- Smiling, laughing and having a good time
Skill Requirements:
- Leadership
- Multitasking
- Detail and process oriented
- Creative and energetic
- Ability to grow professionally in a fast paced health care environment
- Telephone AND inperson communication skills
- Morning and evening hours should be available
Salary:
$40,000.00 per year
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