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IT Support - Montréal, Canada - soho square solutions

soho square solutions

Verified Company

Montréal, Canada

4 weeks ago

Posted by:

Sophia Lee

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Job Details
Responsible for deployment, maintenance and support IT Systems and Networks in CAE a Systems Administration:

Builds and maintains the servers, plans and deliver on the IT infrastructure changes
Performs regular maintenance, monitoring and tuning of IT Systems
Conducts servers and systems repairs, upgrades, patches and installations
Collaborates with CAE Global IT staff, suppliers and contractors to troubleshoot issues
Analyses event logs and mitigates threats to IT environment
Ensure servers & computers' critical vulnerabilities are addressed within 48h Technical Support (2 & 3rd Level)
Provides the Tier 2 & 3 IT support for the staff across the organization.

May include ad-hoc out of hours' support due to 24/7 nature of the business (staff travel, emergencies etc.)

Repairs and recovers from major hardware or software failures
Provides experts advice to Helpdesk Admins and assists in troubleshooting major issues IT Projects delivery and support
Delivers internal IT Infrastructure projects and initiatives
Deploys entire systems at remote locations with tight constraints
Produces technical documentation and manuals
Cooperates with other project teams on technical matters
Researches and tests new solutions that may be advantageous to the business
Backups and Disaster Recovery
Implements and monitors backups, server replication and other key metrics daily
Manages large volumes of data (maintenance, backups, restores)
Updates and periodically tests the Disaster Recovery procedures

Job Type:
Fixed term contract

Contract length: 12 months

Pay:
$45.00-$55.00 per year

Benefits:

Schedule:

Supplemental pay types:

Experience:

Digital Copywriter