Group Coordinator - Toronto, Canada - Princes Gates GP Inc. a/o Hotel X Toront

Princes Gates GP Inc. a/o Hotel X Toront
Princes Gates GP Inc. a/o Hotel X Toront
Verified Company
Toronto, Canada

3 days ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description

Job Summary

  • Under the guidance of the Reservations Manager, the Groups Coordinator is responsible to handle, process and respond to reservations requests, enter group rooming lists into the computer, preblock guest rooms and coordinate group resumes between the Sales and Front Office departments._

Role and Responsibilities

  • Responsible contact for entering rooming list, group resumes, setting up billing, preblocking, preparing vouchers if needed.
  • Update and compile reservation and revenue related reports.
  • Liaising with Sales/Catering and Front Office teams regarding group bookings/room blocks.
  • Audit future reservations from all internal and external sources.
  • Create group masters, enter rooming lists, Create corporate account profiles in Hotel's computer system.
  • Ensure proper selling techniques and strategies are utilized to maximize room revenue.
  • Inform the Revenue Manager of any obvious market trends, keep abreast with the selling of room's inventories on various extranets and be able to participate in yield meetings.
  • Be conversant with the property's room types, and different sale packages to inform guests calling in to make reservations.
  • Training all associates on reservations functions.
  • Assistance may be required by other dept and other duties as may be assigned by the, Revenue Manager, DOSM, DOP's or GM.

Qualifications

  • Previous hotel Front desk, reservations or group reservations is an asset.
  • Consideration will be given to those persons with a diploma or degree from a hospitality related post secondary school.
  • Must have excellent oral/written communication and interpersonal skills and must be able to interact with all levels of guests in a professional and cordial manner.
  • The Group Coordination will have a pleasant telephone voice, exceptional organizational/problem solving skills, must be self motivated and very detail oriented.
  • Flexible shift availability and the confidence along with the experience in adapting to a wide variety of personalities.
**_Hotel X Toronto is committed to accommodating people with disabilities as part of our hiring process. If you have special requirements, please advise Human Resources during the recruitment and selection process._
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