Passenger Services Agents - Dorval, Canada - Air Transat

Air Transat

Verified Company

Dorval, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Company Description

Be part of the journey
Air Transat is Canada's number one leisure airline.

It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year.

We work with respect, diversity, pride and belong to one of the largest integrated tourism companies in the world. Choosing Air Transat means having a competitive compensation and a full range of benefits, including travel benefits. Above all, it's sharing your passion with aviation enthusiasts.

Job Description:

Welcome, inform and direct the passengers at the checkin counter.
Register the passengers as well as their luggage in the computer system.
Verifies all travel documents;
At the gates, the passenger agent will proceed to the various announcements.
Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs, etc.).
Conform to the legal rules pertinent to the airport industry, Health and Safety at work as well as all the other company's policies and work procedures.
All other tasks necessary for the good operation of the Passenger Service Department.

Qualifications:

High School Diploma or equivalent, studies in tourism, an asset
Bilingualism (French/English);
Customer service experience;
Demonstrate judgment and problemsolving skills
Must be able to obtain and maintain a RAIC card
Must be available to work on various shifts (day, evening, night, weekends, holidays). Must be available 24/
Complete and successfully pass the initial training to obtain the passenger service agent positon.
Enjoy working in a team environment.

Additional Information

**Employment Equity