Multi Unit Manager - Ottawa
11 hours ago

Job description
Company DescriptionTim Hortons is one of North America's largest and Canada's leading quick-service restaurant chains, recognized as a symbol of Canadian culture.
Known for its wide-ranging menu, it caters to diverse tastes while leading the food-service industry with its extensive scale and reach across the country.
Operating in a dynamic and competitive environment, Tim Hortons focuses on serving communities and delivering unmatched dining experiences.Joining Tim Hortons offers an exciting opportunity to be part of a beloved brand that positively impacts the neighborhoods it serves.
Role DescriptionThis full-time, on-site role for a Multi Unit Manager is based in Ottawa, ON. This position is responsible for overseeing multiple restaurant locations, ensuring the effective operation of each.
Key tasks include mentoring and guiding store managers, ensuring consistent customer service excellence, optimizing operational functions, analyzing performance metrics, and driving profitability.
The Multi Unit Manager will monitor compliance with company policies, manage staffing and development, and implement strategies to meet organizational goals while fostering a positive work environment.
QualificationsStrong leadership, team management, and mentoring abilities
Proficiency in operations and organizational planning
Experience in analyzing performance metrics, reporting, and budgeting
Proven skills in problem-solving, decision-making, and strategic thinking
Excellent communication and interpersonal skills for leading teams
Prior experience in multi-unit or restaurant management roles is highly preferred
Ability to handle multiple sites effectively and travel within the region
Post-secondary degree or equivalent experience in Business, Hospitality, or related field
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