General Manager - Township of Langley
1 day ago
Job description
Chartwell Vista is a refined, resort-style retirement community in Esquimalt, offering independent living and long-term care with stunning ocean and city views. Chartwell Vista Retirement Community is a vibrant community and complex operation that includes Independent Living, Long-term Care and condo/strata units.
Description:
The General Manager role at Chartwell Vista Retirement Community is an exceptional opportunity for an energetic, motivated leader with extensive operations and sales management experience preferably in a relevant sector, such as Retirement living or Hospitality.
As a Chartwell Manager, our vision of Making People's Lives Better should inspire you. You should exemplify our Five Guidelines, and lead passionate teams whilst holding them accountable for making these guidelines part of their everyday thinking.
We offer a rewarding compensation package including base salary, bonus opportunity, comprehensive benefits, and RRSP.
Location: Chartwell Vista Retirement Community - 622 Admirals Rd., Esquimalt, BC, V9A 2N7
Our General Managers are accountable to:
Manage Talent:
- Lead an interdisciplinary team of Managers, Sales Consultants and front-line employees;
- Build a strong team: sources, selects and onboards key talent;
- Actively plan for succession;
- Develop employees: coaches and manages performance.
Drive Results:
- Expect personal accountability
- Recognize and reward results
- Ensure focus on our five Guidelines: Simplify & Innovate, Stronger Together, Residents First, Own It and Be Curious
- Focus on our 4 key results: Financial, Customer Service, Employee Engagement, Managing Reputational Risk
Lead and Influence:
- Lead and embody our New Horizons' culture;
- Engage employees.
Ensure Commitment to Service Excellence:
- Apply service standards to decision making;
- Align with our Five guidelines
- Communicate the importance of looking through the lens of the customer.
The ideal candidate will possess:
- Experience in the Retirement Living, Hospitality, or another relevant sector;
- Possessing nursing and care experience would also be an asset;
- Minimum of 3-5 years' experience in a leadership role;
- Very strong communication skills and the ability to interact with residents, families, community professionals and various outside partners;
- Demonstrated decision-making, problem-solving, and budget management skills.
- Proven ability to develop a strong and cohesive leadership team that embraces Chartwell's culture and vision
- Proven financial and business acumen
- Proven ability to drive sales, KPI's, and understand trends within the industry
For Internal candidates:
Interested candidates must obtain approval from their current Director of Operations and Sales before submitting an application.
At Chartwell, we're all about Making People's Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.
Chartwell's commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email or call
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
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