Verification Clerk - Toronto, Canada - Stewart Title Guaranty Company

Stewart Title Guaranty Company

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We are the Canadian Division of Stewart Title Guaranty Company, a leading provider of residential and commercial title insurance.

As one of the largest title insurers in the world, Stewart Title specializes in providing our clients with exceptional service, deep expertise and innovative solutions to help close their real estate transactions with peace of mind.

Job Description
Job SummaryA Verification Clerk with our Ontario Underwriting team responsible for performing verification on policy orders that require fraud mitigation review. This is a hybrid roll, with 12 days per week expected inperson at 200 Bay Street in Toronto

Responsibilities:

Handle policies flagged for fraud mitigation review for primarily residential transactions.
Conduct initial investigation on files flagged for fraud mitigation review, including gathering the necessary information and documents, and determining if additional information or documents are required.
Conduct basic analysis using a variety of internal and external tools.
Conduct basic risk assessments in accordance with established parameters.
Contact potential Insureds to verify their identity using fraud prevention I.D. check software, initiating the identity verification tests, and handling other related administrative matters.
Review title search and basic transactional documents (e.g. agreements of purchase and sale, powers of attorney for property, etc.).
Prepare detailed and organized notes for underwriters.
Manage a high volume of files under tight timelines in accordance with established parameters.
Communicate with clients both verbally and in writing.
Respond to external and internal enquiries regarding fraud mitigation, identity verification tests, and other matters.
Answer and handle customer service calls through our general underwriting phone queue.
Provide high quality and timely service to external and internal clients.
Recognize and redirect enquiries that should be addressed by other teams in the Company.
Other duties as required or assigned.

Qualifications:

Ontario law clerk diploma.
Preferred: Minimum 3 years real estate law firm/transaction experience or equivalent.
Knowledge of residential real estate transactions.
Understanding of real estate fraud trends, fraud red flags, and fraud mitigation tools an asset.
Ability to work independently in accordance with established parameters.
Ability to multitask and meet tight deadlines.
Excellent verbal and written communication, customer service, organizational, and problemsolving skills.
Excellent attention to detail.
Ability to work well in a team.
Good computer literacy and knowledge of Microsoft Word Suite (Outlook, Word, and Excel). )
Telephone: please ask to speak to a Human Resources representative)
Mail: 200 Bay Street, North Tower, Suite 2600, Toronto, ON M5J 2J2
Fax:

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