VIP Delegate Experience Manager - Greater Toronto Area

Only for registered members Greater Toronto Area, Canada

12 hours ago

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Job summary

We're hiring a relationship-first retention professional to increase event attendance and improve the delegate experience.
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Responsibilities

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  • Proactively confirm attendance, answer questions, and remove friction
  • Convert “confirmed but quiet” into clear attendance commitments
  • Run day-before and day-of check-ins (phone + short email)
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Skills

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  • Strong phone skills: confident, warm, concise, professional
  • Familiarity with CRM workflows (HubSpot preferred)

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