VIP Delegate Experience Manager - Greater Toronto Area
12 hours ago

Job summary
We're hiring a relationship-first retention professional to increase event attendance and improve the delegate experience.+
Responsibilities
+- Proactively confirm attendance, answer questions, and remove friction
- Convert “confirmed but quiet” into clear attendance commitments
- Run day-before and day-of check-ins (phone + short email)
Skills
+- Strong phone skills: confident, warm, concise, professional
- Familiarity with CRM workflows (HubSpot preferred)
Job description
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